Explainability in music recommender systems

D Afchar, A Melchiorre, M Schedl, R Hennequin… - AI Magazine, 2022 - ojs.aaai.org
AI Magazine, 2022ojs.aaai.org
The most common way to listen to recorded music nowadays is via streaming platforms,
which provide access to tens of millions of tracks. To assist users in effectively browsing
these large catalogs, the integration of music recommender systems (MRSs) has become
essential. Current real-world MRSs are often quite complex and optimized for
recommendation accuracy. They combine several building blocks based on collaborative
filtering and content-based recommendation. This complexity can hinder the ability to …
Abstract
The most common way to listen to recorded music nowadays is via streaming platforms, which provide access to tens of millions of tracks. To assist users in effectively browsing these large catalogs, the integration of music recommender systems (MRSs) has become essential. Current real-world MRSs are often quite complex and optimized for recommendation accuracy. They combine several building blocks based on collaborative filtering and content-based recommendation. This complexity can hinder the ability to explain recommendations to end users, which is particularly important for recommendations perceived as unexpected or inappropriate. While pure recommendation performance often correlates with user satisfaction, explainability has a positive impact on other factors such as trust and forgiveness, which are ultimately essential to maintain user loyalty.
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