The provision of goods, services, and administrative services by public service providers is
one example of how the implementation of public services by the state is an attempt to meet
the fundamental requirements and uphold the civil rights of all citizens. A conceptual
framework for improving the ideology, paradigm, culture, and management of a government
in order to achieve high performance is called" good governance." The existence of cultural
constraints within the bureaucracy is the factor that has the greatest impact on the quality of …