Group-directed criticisms and recommendations for change: Why newcomers arouse more resistance than old-timers

MJ Hornsey, T Grice, J Jetten… - Personality and …, 2007 - journals.sagepub.com
Personality and Social Psychology Bulletin, 2007journals.sagepub.com
Three experiments examine the extent to which newcomers are able to influence their
groups relative to old-timers. Specifically, how group members respond to criticisms of their
group was assessed as a function of the intragroup position of the speaker. When criticizing
their workplace (Experiment 1; N= 116), their profession (Experiment 2; N= 106), or an
Internet community (Experiment 3; N= 189), newcomers aroused more resistance than old-
timers, an effect that was mediated by perceptions of how attached critics were to their group …
Three experiments examine the extent to which newcomers are able to influence their groups relative to old-timers. Specifically, how group members respond to criticisms of their group was assessed as a function of the intragroup position of the speaker. When criticizing their workplace (Experiment 1; N = 116), their profession (Experiment 2; N = 106), or an Internet community (Experiment 3; N = 189), newcomers aroused more resistance than old-timers, an effect that was mediated by perceptions of how attached critics were to their group identity. Experiment 3 also showed that newcomers could reduce resistance to their criticisms by distancing themselves from a group of which they were previously members. Theoretical and practical implications of these findings are discussed.
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