Human resource management and the permeable organization: The case of the multi‐client call centre

J Rubery, C Carroll, FL Cooke… - Journal of …, 2004 - Wiley Online Library
abstract Despite the interest over recent years in the fragmentation of organizations and the
development of contracting, little attention has been paid to the impact of the associated inter‐
organizational relationships on the internal organization of employment. Inter‐organizational
relations have been introduced primarily as a means of externalizing–and potentially
rendering invisible–employment issues and employment relations. In a context where inter‐
organizational relationships appear to be growing in volume and diversity, this constitutes a …

Human Resource Management and the Permeable Organization: The Case of the Multi-Client Call Centre

CI Grugulis, FL Cooke, J Rubery, M Carroll - 2009 - bradscholars.brad.ac.uk
Despite the interest over recent years in the fragmentation of organizations and the
development of contracting, little attention has been paid to the impact of the associated inter-
organizational relationships on the internal organization of employment. Inter-organizational
relations have been introduced primarily as a means of externalizing-and potentially
rendering invisible-employment issues and employment relations. In a context where inter-
organizational relationships appear to be growing in volume and diversity, this constitutes a …
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