Identification and critical appraisal of food service satisfaction questionnaires for use in nursing homes: A systematic review
M Pankhurst, A Yaxley, M Miller - Journal of the Academy of Nutrition and …, 2021 - Elsevier
Background Food service provision in nursing homes is a complex, adaptive system through
which multiple stakeholders interface. Organizational stakeholders include staff involved in
preparing and delivering meals. Consumer stakeholders are the end users including
residents and family. Questionnaires can be an economical and efficient method of
measuring food service satisfaction in nursing homes and a powerful quality improvement
tool. Objective (1) To identify questionnaires that measure food service satisfaction of …
which multiple stakeholders interface. Organizational stakeholders include staff involved in
preparing and delivering meals. Consumer stakeholders are the end users including
residents and family. Questionnaires can be an economical and efficient method of
measuring food service satisfaction in nursing homes and a powerful quality improvement
tool. Objective (1) To identify questionnaires that measure food service satisfaction of …
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