Paradoxes in servitization: A processual perspective

J Dmitrijeva, A Schroeder, AZ Bigdeli… - Industrial Marketing …, 2022 - Elsevier
… of servitization and paradox theory to formally conceptualise a processual perspective on
paradoxes in servitization. … , and outline our contributions to servitization research and practice. …

Paradoxes in servitization

M Kohtamäki, R Rabetino, S Einola - Practices and tools for servitization …, 2018 - Springer
paradox of performing spurs other paradoxes in servitization. … the paradox theory—Paradoxes
tend to spur other paradoxicalservitization context, depicting organizational paradoxes in …

Exploring servitization through the paradox lens: Coping practices in servitization

M Kohtamäki, S Einola, R Rabetino - International journal of production …, 2020 - Elsevier
… Finally, we present a variety of suggestions for future paradox research on servitization. After
this first introductory chapter, we introduce the paradox theory together with the servitization

[HTML][HTML] Tensions in digital servitization through a paradox lens

Z Tóth, A Sklyar, C Kowalkowski, D Sörhammar… - Industrial marketing …, 2022 - Elsevier
… In the next section, we present a brief overview of servitization, as well as of tensions through
a paradox theory lens. Then we provide a review of existing research on digital servitization

Explaining the servitization paradox: a configurational theory and a performance measurement framework

SA Brax, A Calabrese, N Levialdi Ghiron… - International Journal of …, 2021 - emerald.com
… by two paradoxes that threaten successful adoption of servitization in manufacturing firms,
the financial and the organizational paradox. The financial paradox contends that when a firm …

Understanding intra-and interorganizational paradoxes inhibiting data access in digital servitization

CG Eggert, C Winkler, A Volkmann… - Industrial Marketing …, 2022 - Elsevier
paradox theory to address the complex and multi-faceted phenomenon of data access in
digital servitization… wide range of industries revealed four paradoxes inhibiting data access and …

Unraveling paradoxical tensions in digital servitization ecosystems: An analysis of their interrelationships from the technology provider's perspective

GS Smania, L Osiro, NF Ayala, W Coreynen… - Technovation, 2024 - Elsevier
… in classifying paradoxical tensions in digital servitization, we … paradoxical tensions in digital
servitization ecosystems? … , paradoxical tensions in digital servitization ecosystems from the …

Using a paradox lens: a study into the challenges facing an established Servitization provider.

AC Allen - 2020 - dspace.lib.cranfield.ac.uk
… facing an established servitization manufacturer and challenges the … a paradox lens to
highlight their often simultaneous, interconnected, and interrelated nature and offering paradox

An empirical study of servitization paradox in China

JH Li, L Lin, DP Chen, LY Ma - The Journal of High Technology …, 2015 - Elsevier
… stepping into servitization. Based on annual reports of listed companies in Zhejiang, China,
this paper investigates the paradox that manufacturers encounter on the path to servitization. …

Dual focus: service-product orientation to manage the change paradox following servitization strategy

S Zighan, M Abualqumboz - Service Business, 2022 - Springer
… The extant literature on servitization paradoxes has focused more on paradoxes of outcome
or content, with less focus on process paradoxes (Kohtamäki et al. 2020). In this context, …