[HTML][HTML] Relationships among active listening, self-awareness, empathy, and patient-centered care in associate and baccalaureate degree nursing students
B Haley, S Heo, P Wright, C Barone, MR Rettiganti… - NursingPlus Open, 2017 - Elsevier
B Haley, S Heo, P Wright, C Barone, MR Rettiganti, M Anders
NursingPlus Open, 2017•ElsevierObjective The purpose of this research was to examine the relationships among active
listening, self-awareness, empathy, and patient-centered care in nursing students.
Background Empathy and patient-centered care have been associated with better patient
outcomes. Active listening and self-awareness are suggested to be associated with
empathy, and, in turn, patient-centered care. However, the relationships among active
listening, self-awareness, empathy, and patient-centered care have not been investigated …
listening, self-awareness, empathy, and patient-centered care in nursing students.
Background Empathy and patient-centered care have been associated with better patient
outcomes. Active listening and self-awareness are suggested to be associated with
empathy, and, in turn, patient-centered care. However, the relationships among active
listening, self-awareness, empathy, and patient-centered care have not been investigated …
Objective
The purpose of this research was to examine the relationships among active listening, self-awareness, empathy, and patient-centered care in nursing students.
Background
Empathy and patient-centered care have been associated with better patient outcomes. Active listening and self-awareness are suggested to be associated with empathy, and, in turn, patient-centered care. However, the relationships among active listening, self-awareness, empathy, and patient-centered care have not been investigated.
Method
Data on active listening, self-awareness, empathy, and patient-centered care were collected from 53 nursing students, and were analyzed using multiple regression.
Results
Active listening (p < .001) and self-awareness (p < .001) were significantly associated with empathy. Empathy was significantly associated with patient-centered care (p = .003). Empathy was a partial mediator of the relationship between active listening and PCC and a full mediator of the relationship between self-awareness and patient-centered care.
Conclusion
Improvement in active listening and self-awareness may lead to improvement in empathy, and, in turn, improvement in patient-centered care.
Elsevier
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