The objective of this special issue is to communicate the latest research findings impacting lodging professionals around the world. While this issue only presents a small sample of the current research efforts related to the lodging industry, the diversity among the topics demonstrate active research efforts across the discipline. The special issue informs leaders, managers, professionals, researchers, educators and policymakers about the latest research findings to shape the work that they do in an applied way. This special issue includes six academic articles that deal with current trends in the lodging industry. The first article “How’d you sleep?” Measuring business travelers’ sleep quality and satisfaction in hotels was authored by Hsiangting Shatina Chen, Kimberly Severt, Yeon Ho Shin, Adam Knowleden and Tyra Hilliard. This study investigated the differences between business travelers sleep experience when staying at upscale hotels compared to experiences at mid-scale hotels. Utilizing a self-reporting survey, the authors found that participants reported lower satisfaction with mid-scale hotels caused by several factors, than guests staying at upscale hotels.

The second article, by Kristen Malek, Sheryl Kline and Robin DiPietro, investigates the direct relationship between training at a management level and the impact upon their direct employees’ turnover intention. While studying the workforce of two luxury hotels and utilizing exploratory factor analysis, the authors observed that employee perception of their manager affected their turnover intention. Further, as manager training increased, employee turnover intention decreased.