Nurturing empathy between UX design teams and users in digitally-mediated user research

F Lachner, H Schneider, L Simon, A Butz - Proceedings of the 10th …, 2018 - dl.acm.org
Creating an empathic, holistic understanding of the user experience and communicating it
within the design team is a constant challenge in UX design projects. This paper explores …

An analysis of designer empathy in the early phases of design projects

A Surma-Aho, T Björklund… - DS 91: Proceedings of …, 2018 - designsociety.org
User-centered design attempts to create innovation by understanding and answering the
needs of users, a process in which the importance of empathy is increasingly highlighted. To …

Roles in User Experience Design-Transferring insights from experience oriented disciplines

S Kremer, S Günther… - Proceedings of the 10th …, 2016 - mediatum.ub.tum.de
User Experience Design (UXD) incorporates the increasing importance of emotional aspects
in user product interaction and aims at creating holistic experiences. In UXD teams …

Empathy workshop: When project team and pilot users exchange experiences

M Ghajargar, L Longo, E Gargiulo… - The Design …, 2017 - Taylor & Francis
Empathizing with user, has been considered by many design researchers as one of the
important factors that help to understand the final user's needs and wishes during the design …

Communicating empathic user insights

KŘ Svela, M Keitsch - DS 85-1: Proceedings of NordDesign …, 2016 - designsociety.org
As designers encounter increasingly complex systems, empathic understanding is essential
in order to bring multiple perspectives together and make valuable solutions for all …

Empathic Design: User Experience in Product Design: I. Koskinen, K. Battarbee And T. MattelmäKi (Eds)

D Mcdonagh - The Design Journal, 2004 - Taylor & Francis
Until fairly recently, designers wishing to develop their research approaches and methods
have had to adopt and adapt outside their domain (eg social sciences, psychology …

Storytelling tools in support of user experience design

Q Peng - Proceedings of the 2017 CHI Conference Extended …, 2017 - dl.acm.org
Storytelling has been proposed as an intuitive way to support communication in user
experience design. With story-based thinking, designers can gain a better understanding of …

Muse-based game design

R Khaled - Proceedings of the Designing Interactive Systems …, 2012 - dl.acm.org
Game design and user experience (UX) design both centre on the design of experiences.
But whereas it is par for the course for end-user perspectives to be included during early …

Collaborative user experience design methods for enterprise system

H Yasu, N Iwata, I Kohno - … Conference, HCI International 2013, Las Vegas …, 2013 - Springer
The importance of user experience (UX) design has increased in enterprise field. In
traditional product and service development, a division of labor between UX designers and …

The emerging human-data interaction in ux research field

F Razmi - DS 95: Proceedings of the 21st International …, 2019 - designsociety.org
In this era the extensiveness of data collection methods in user experience design is indeed
undeniable due to the swiftly evolving contexts associated with users' personal data. This …