Every organisation exists or is created for the achievement of one or more goals. To ensure
continued success, the organisation should monitor its performance with respect to the …

Performance measurement and analysis is crucial for steering the organization to realize its
strategic and operational goals. Relevant performance indicators and their relationships to …

Organizational change, whether it involves the development of a computerized system or the
re-engineering of business processes, is a purposive activity driven by the goals of the …

Definition of appropriate measures of organization's performance should be conducted in a
systematic way. In this paper the performance measurement and indicators are discussed …

Successful implementation of an enterprise strategy, the reorganization of an enterprise, the
successful enterprise-wide adoption of a new enterprise resource planning system, or …

In practice, the success or failure of business strategies is often determined by management
as a gut feeling without taking into account quantitative information. If data is collected, it is …

At the beginning of a project, an organisation may define very abstract goals. These high-
level goals describe organisation characteristics that all projects must fulfil. Due to the very …

Goal setting plays crucial role in decision making in organizations as well as in individuals.
Most improvement activities consist of the following cycle: set a goal, measure and evaluate …

Business organizations continuously monitor their environments, looking out for
opportunities and threats that may help/hinder the fulfilment of their objectives. We are …

This work aims at giving some guidelines to assess the impact of performance indicators on
organisations. Performance measurement systems are usually introduced into organisations …