Budget cutbacks and cost accountability are currently key issues for community mental
health centers. Consequently, maximizing the available resources is important to the staff …

The present study attempted to reduce the missed initial appointment rate of an urban
CMHC through the use of several intervention strategies. Individuals who called for an …

Waiting Time and No-Show Rate in a Page 1 American Journal of Community Psychology, Vol.
8, No. 1, 1980 Brief Report Waiting Time and No-Show Rate in a Community Mental Health …

The present study attempted to reduce the initial appointment no-show rates at a CMHC
through the use of several intervention techniques. One hundred-fifty individuals who called …

Evaluated a method for increasing the probability of a potential client appearing at a
community mental health center (CMHC) appointment by requiring the client to make a …

Failure to keep initial appointments at a community mental health center results in a burden
on the staff and the center's financial resources. The authors studied referrals to an …

The effect of a brief appointment reminder for mental‐health center applicants is reported. A
standardized phone message was delivered by an administrative staff member one to three …

Missed or canceled appointments are a problem of considerable concern in community
mental health centers (CMHCs) and other treatment facilities(1-3). Missed ap-pointments …

When clients fail to arrive for their initial appointments, the result is wasted clinician and
clerical time and effort. The present study attempted to find a cost-efficient way to reduce …

Abstract 69 clients who missed a scheduled appointment received (a) a follow-up letter
asking the client to reschedule,(b) one automatically rescheduling a return appointment, or …