BACKGROUND The growing interest in pay-for-performance and other quality improvement
programs has generated concerns about potential performance measurement penalties for …

With the aging of our population and the success of public health and technology in
increasing survival for many conditions, an increasing number of individuals are affected by …

Multimorbidity, the simultaneous presence of multiple health conditions in an individual, is
an increasingly common phenomenon globally. The systematic assessment of the quality of …

ABSTRACT BACKGROUND Effective doctor communication is critical to positive doctor–
patient relationships and predicts better health outcomes. Doctor communication is the …

Previous studies using clinical performance measures suggest that quality of care for
patients with multiple chronic conditions is not worse than that for others. This article …

PURPOSE Patient ratings of physician's patient-centered communication are used by
various specialty credentialing organizations and managed care organizations as a …

Background Recent work has shown that clinically complex patients are more likely to
receive recommended care, but it is unknown whether higher achievement on individual …

Background Physicians are increasingly asked to improve the delivery of clinical services
and patient experiences of care. Objective We evaluated the association between clinical …

Performance measurement has been widely advocated as a means to improve health care
delivery and, ultimately, clinical outcomes. However, the evidence supporting the value of …

Background: Patient global ratings of care are commonly used to assess health care.
However, the extent to which these assessments of care are related to the technical quality …