Past studies in environmental psychology (Mehrabian & Russell, 1974) and retailing
(Donovan & Rossiter, 1982) have suggested a causal relationship between the physical and …

This article provides new insight into how the ambience and design of shopping
environments impact onspending behaviour. Environmental cues in a retail area influence …

The physical attributes of service settings significantly influence customers' emotional
responses and are used as critical differentiators among service providers. Following …

The paper examines the experience journey of travellers at airports by examining both
physical and human-related factors of the servicescape. More precisely, how social …

This study examines the relationships that exist among shoppers' perceptions of a retail
environment and their emotions, satisfaction, and behavioural intentions with respect to that …

This paper provides an insight into how the atmospherics of a retail environment influence
shopping behaviour. Its objective is to support researchers and practitioners by summarizing …

International airports have been notable spaces due to their reinforced roles and the
increase in the number of users. Nevertheless, there are not many studies on the …

Purpose–The purpose of this master thesis is to examine the role of hotel interiors which are
perceived by five atmospheric elements of color, lighting, layout, style, and furnishings on …

This is the first study that explores in such depth the emotional dimensions of visitors at
numerous and various events held around the world, for almost ten years. Unexpected …

The aim of this research is to examine the influence of mall'shopping environmental cues,
hedonic and utilitarian shopping motives on shoppers' response (satisfaction) through …