Revisiting the patient–physician relationship under the lens of value co-creation and defensive medicine
S Riotta, M Bruccoleri - Journal of Service Theory and Practice, 2021 - emerald.com
Purpose This study formulates a new archetypical model that describes and re-interprets the
patient–physician relationship from the perspective of two widespread phenomena in the …
patient–physician relationship from the perspective of two widespread phenomena in the …
Value co-creation in health care: a phenomenological examination of the doctor-patient encounter
K Osei-Frimpong… - Journal of Nonprofit & …, 2017 - Taylor & Francis
Considering the increasing conceptualization of value co-creation, this study seeks to
empirically understand the value co-creation process through a phenomenological …
empirically understand the value co-creation process through a phenomenological …
The excellence of patient-centered healthcare: Investigating the links between empowerment, co-creation and satisfaction
Purpose Nowadays, international healthcare agendas are focused on patient centeredness.
Policies are aimed at improving patient's satisfaction by enhancing patient empowerment …
Policies are aimed at improving patient's satisfaction by enhancing patient empowerment …
Co-creating value and well-being experiences in physiotherapy services
Purpose The purpose of this paper is to study the US-based (American) physiotherapy
customers' goals to engage in value cocreation activities during their well-being experience …
customers' goals to engage in value cocreation activities during their well-being experience …
Psychosocial factors contributing to value creation in value-based healthcare: a scoping review
Background Healthcare systems constantly evolve to improve care quality and resource
utilization. One way is implementing Value-Based Healthcare (VBHC) an economic …
utilization. One way is implementing Value-Based Healthcare (VBHC) an economic …
Health care customer value cocreation practice styles
JR McColl-Kennedy, SL Vargo… - Journal of service …, 2012 - journals.sagepub.com
This article explores in-depth what health care customers actually do when they cocreate
value. Combining previously published research with data collected from depth interviews …
value. Combining previously published research with data collected from depth interviews …
Value as the key concept in the health care system: how it has influenced medical practice and clinical decision-making processes
C Marzorati, G Pravettoni - Journal of multidisciplinary healthcare, 2017 - Taylor & Francis
In the last 10 years, value has played a key role in the health care system. In this concept,
innovations in medical practice and the increasing importance of patient centeredness have …
innovations in medical practice and the increasing importance of patient centeredness have …
Service experiences and dyadic value co-creation in healthcare service delivery: a CIT approach
K Osei-Frimpong, A Wilson… - Journal of Service …, 2015 - emerald.com
Purpose–The purpose of this paper is to investigate value co-creation processes from the
focal dyad of the patient and the physician and how their experiences in the consulting room …
focal dyad of the patient and the physician and how their experiences in the consulting room …
[PDF][PDF] Patient value co-creation behavior scale based on the DART model
SM Mai, SW Su, D Wang - The American journal of managed care, 2020 - researchgate.net
ABSTRACT OBJECTIVES: Value co-creation focuses on customer participation and co-
creates value with suppliers. Patients' support and cooperation can improve the quality of …
creates value with suppliers. Patients' support and cooperation can improve the quality of …
Value co-creation in healthcare through positive deviance
CA Zanetti, N Taylor - Healthcare, 2016 - Elsevier
Purpose To explore how converging fields of co-creation and positive deviance may
increase value in healthcare. Methods Informed by research in positive deviance, patient …
increase value in healthcare. Methods Informed by research in positive deviance, patient …