Purpose This study formulates a new archetypical model that describes and re-interprets the
patient–physician relationship from the perspective of two widespread phenomena in the …

Considering the increasing conceptualization of value co-creation, this study seeks to
empirically understand the value co-creation process through a phenomenological …

Purpose Nowadays, international healthcare agendas are focused on patient centeredness.
Policies are aimed at improving patient's satisfaction by enhancing patient empowerment …

Purpose The purpose of this paper is to study the US-based (American) physiotherapy
customers' goals to engage in value cocreation activities during their well-being experience …

Background Healthcare systems constantly evolve to improve care quality and resource
utilization. One way is implementing Value-Based Healthcare (VBHC) an economic …

This article explores in-depth what health care customers actually do when they cocreate
value. Combining previously published research with data collected from depth interviews …

In the last 10 years, value has played a key role in the health care system. In this concept,
innovations in medical practice and the increasing importance of patient centeredness have …

Purpose–The purpose of this paper is to investigate value co-creation processes from the
focal dyad of the patient and the physician and how their experiences in the consulting room …

ABSTRACT OBJECTIVES: Value co-creation focuses on customer participation and co-
creates value with suppliers. Patients' support and cooperation can improve the quality of …

Purpose To explore how converging fields of co-creation and positive deviance may
increase value in healthcare. Methods Informed by research in positive deviance, patient …