Understanding patient and clinician reported nonroutine events in ambulatory surgery

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[HTML][HTML] Evaluating the Usability of an Emergency Department After Visit Summary: Staged Heuristic Evaluation

HJ Barton, ME Salwei, RA Rutkowski… - JMIR Human …, 2023 - humanfactors.jmir.org
Background: Heuristic evaluations, while commonly used, may inadequately capture the
severity of identified usability issues. In the domain of health care, usability issues can pose …
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