For many patients, the time spent meeting with their physician—the clinical encounter—is
the most opportune moment for them to become engaged in their own health through the …

Innovation has the potential to improve the quality of care and health service delivery, but
maximising the reach and impact of innovation to achieve large-scale health system …

A broad-ranging introduction to the provision, funding and governance of health care across
a variety of systems. This revised fifth edition incorporates additional material on low/middle …

This article draws on recent developments in institutional theory to better understand the
managerial efforts implicated in the implementation of government-led reforms in public …

Background Physician and nursing shortages in acute and critical care settings require
research on factors which might drive their commitment, an important predictor of …

Purpose Health systems are periodically confronted by crises–think of Severe Acute
Respiratory Syndrome, H1N1, and Ebola–during which they are called upon to manage …

Improving healthcare governance is an enduring challenge for policy‐makers. We consider
two national healthcare regulators adopting novel 'hybrid'regulatory control strategies in …

Objectives Public and patient engagement (PPE) is increasingly recognized in policy
statements as essential to achieving transformation towards patient-centred, value-based …

Background Around the world, many healthcare organizations engage patients as a quality
improvement strategy. In Canada, the University of Montreal has developed a model which …

Frameworks for understanding integrated care risk underemphasizing the complexities of
the development of integrated care in a local context. The objectives of this article are to (1) …