Systematic review of approaches to using patient experience data for quality improvement in healthcare settings

H Gleeson, A Calderon, V Swami, J Deighton… - BMJ open, 2016 - bmjopen.bmj.com
Objectives Explore how patient-reported experience measures (PREMs) are collected,
communicated and used to inform quality improvement (QI) across healthcare settings …

[HTML][HTML] Patient experiences with technology enabled care across healthcare settings-a systematic review

ACL Leonardsen, C Hardeland, AK Helgesen… - BMC health services …, 2020 - Springer
Background Healthcare services are facing extensive challenges due to the increased
proportion of elderly persons and persons with chronic disease. Technology enabled care …

Understanding the patient experience: a conceptual framework

P Oben - Journal of patient experience, 2020 - journals.sagepub.com
The patient experience is now globally recognized as an independent dimension of health-
care quality. However, although patients, providers, health-care managers, and policy …

Medication-related burden and patients' lived experience with medicine: a systematic review and metasynthesis of qualitative studies

MA Mohammed, RJ Moles, TF Chen - BMJ open, 2016 - bmjopen.bmj.com
Objective To explore medication-related burden (MRB) and patients' lived experience with
medicines (PLEM) without regard to particular medication therapies or medical conditions …

[HTML][HTML] Fundamental nursing care in patients with the SARS-CoV-2 virus: results from the 'COVID-NURSE'mixed methods survey into nurses' experiences of missed …

HVR Sugg, AM Russell, LM Morgan, H Iles-Smith… - BMC nursing, 2021 - Springer
Background Patient experience of nursing care is associated with safety, care quality,
treatment outcomes, costs and service use. Effective nursing care includes meeting patients' …

[HTML][HTML] Supporting shared decision making for older people with multiple health and social care needs: a realist synthesis

F Bunn, C Goodman, B Russell, P Wilson, J Manthorpe… - BMC geriatrics, 2018 - Springer
Background Health care systems are increasingly moving towards more integrated
approaches. Shared decision making (SDM) is central to these models but may be …

An integrated patient journey mapping tool for embedding quality in healthcare service reform

S McCarthy, P O'Raghallaigh… - Journal of Decision …, 2016 - Taylor & Francis
The healthcare sector is a highly regulated environment that is subject to numerous
constraints. Standards around medical protocol, medical device certification, and data …

The theory of value‐based payment incentives and their application to health care

DA Conrad - Health Services Research, 2015 - Wiley Online Library
Objectives To present the implications of agency theory in microeconomics, augmented by
behavioral economics, for different methods of value‐based payment in health care; and to …

[HTML][HTML] The uses of patient reported experience measures in health systems: a systematic narrative review

KJ Gilmore, I Corazza, L Coletta, S Allin - Health policy, 2023 - Elsevier
Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …

Patient reported outcome of adult perioperative anaesthesia in the United Kingdom: a cross-sectional observational study

EMK Walker, M Bell, TM Cook… - BJA: British Journal …, 2016 - academic.oup.com
Background Understanding the patient perspective on healthcare is central to the evaluation
of quality. This study measured selected patient-reported outcomes after anaesthesia in …