Aim: The aim of this study was to explore the association between nurses' characteristics
(educational level, country, work title, gender, type of work, age, and length of working …

BACKGROUND Patient-centredness is one of the core dimensions of quality of care. It can
be monitored with surveys measuring patients' experiences with care. The objective of the …

Previous research has evaluated technology-based service encounters (TBSEs) in the
delivery of health care by assessing patient satisfaction. This study examined service quality …

Objective To describe the development and demonstrate the use of a statistical framework
based on statistical quality control (SQC) in order to monitor the performance of operating …

O enfoque sobre a qualidade dos serviços de saúde tem assumido uma importância
crescente, sendo que a implementação de sistemas de gestão da qualidade e a certificação …

Background Patients education is considered a valuable mean to prevent and control
healthcare-associated infections (HAIs). This cross-sectional study aims to assess declared …

Résumé Notre établissement, créé en 2003 disposant d'un statut spécifique à comptabilité
commerciale, réfléchit sur son projet qualité. Dans ce cadre nous essayons de connaître la …

Çalışmanın amacı, hastane çalışanlarına göre hastane cerrahi ve dahili polikliniklerinin JCI
Akreditasyon Standartlarına uygunluğunun değerlendirilmesidir. Çalış mada anket yöntemi …

D. JOSÉ MARÍA MARTÍN MORENO, DOCTOR EN MEDICINA Y CIRUGÍA POR LA
UNIVERSIDAD DE GRANADA, DOCTOR EN EPIDEMIOLOGÍA Y SALUD PÚBLICA POR LA …

Σκοπός Σκοπός της εργασίας αυτής είναι η διερεύνηση των απόψεων τόσο των ασθενών όσο
και των επαγγελματιών υγείας για την ποιότητα ενημέρωσης που γίνεται σε διάφορα …