Entrepreneurship is one of the business forces with the greatest power to transform today's
society, due to its ability to discover and take advantage of new opportunities to satisfy …

The main objective of modern Information Technology (IT) is to convert the transactional
data derived from productive activity into business management information. It should …

This study aims to determine how much influence service quality dimensions have on
customers' satisfaction who use BRI services. The model used in this study is observation …

The intense pressure of global competition forces companies to consider incorporating
sustainability into their quality management models to ensure a lasting competitive …

Despite the importance of artificial intelligence (AI) technologies in improving customer
relationships, AI usage in enabling customer relationship management (CRM) capabilities …

Internet has become a new way of communication leading the transformation of the use of
conventional communication though digital platforms, bringing a new paradigm in human …

The achievement of the Sustainable Development Goals (SDGs) in the coming years is a
very important milestone for the sustainability of the planet. In order to achieve these …

The growth in intelligent machines entering the workplace continues to challenge
organizations' digital transformation efforts. Various applications of simple to complex …

This study aims to test the effect of sustainable supply chain management on customer
relationship management, competitive advantage, and organizational performance by …

With the popularity of online education, multiple technology-based educational tools are
gradually being introduced into online learning. The role of gamification in online education …