[HTML][HTML] Health-focused conversational agents in person-centered care: a review of apps

P Parmar, J Ryu, S Pandya, J Sedoc, S Agarwal - NPJ digital medicine, 2022 - nature.com
Health-focused apps with chatbots (“healthbots”) have a critical role in addressing gaps in
quality healthcare. There is limited evidence on how such healthbots are developed and …

[HTML][HTML] Design and evaluation challenges of conversational agents in health care and well-being: selective review study

AB Kocaballi, E Sezgin, L Clark, JM Carroll… - Journal of medical …, 2022 - jmir.org
Background Health care and well-being are 2 main interconnected application areas of
conversational agents (CAs). There is a significant increase in research, development, and …

[HTML][HTML] Designing personality-adaptive conversational agents for mental health care

R Ahmad, D Siemon, U Gnewuch… - Information Systems …, 2022 - Springer
Millions of people experience mental health issues each year, increasing the necessity for
health-related services. One emerging technology with the potential to help address the …

Beyond self-diagnosis: how a chatbot-based symptom checker should respond

Y You, CH Tsai, Y Li, F Ma, C Heron, X Gui - ACM Transactions on …, 2023 - dl.acm.org
Chatbot-based symptom checker (CSC) apps have become increasingly popular in
healthcare. These apps engage users in human-like conversations and offer possible …

What do we see in them? identifying dimensions of partner models for speech interfaces using a psycholexical approach

PR Doyle, L Clark, BR Cowan - … of the 2021 CHI Conference on Human …, 2021 - dl.acm.org
Perceptions of system competence and communicative ability, termed partner models, play
a significant role in speech interface interaction. Yet we do not know what the core …

The ethics of advanced ai assistants

I Gabriel, A Manzini, G Keeling, LA Hendricks… - arXiv preprint arXiv …, 2024 - arxiv.org
This paper focuses on the opportunities and the ethical and societal risks posed by
advanced AI assistants. We define advanced AI assistants as artificial agents with natural …

“If Alexa knew the state I was in, it would cry”: Older Adults' Perspectives of Voice Assistants for Health

RN Brewer - CHI Conference on Human Factors in Computing …, 2022 - dl.acm.org
AI-powered technologies are increasingly being leveraged in health and care practices for
aging populations. However, we lack research about older adults perceptions of AI-driven …

Automated vs. human health coaching: exploring participant and practitioner experiences

EG Mitchell, R Maimone, A Cassells, JN Tobin… - Proceedings of the …, 2021 - dl.acm.org
Health coaching can be an effective intervention to support self-management of chronic
conditions like diabetes, but there are not enough coaching practitioners to reach the …

Can I talk to you about your social needs? Understanding preference for conversational user interface in health

R Kocielnik, R Langevin, JS George… - Proceedings of the 3rd …, 2021 - dl.acm.org
Conversational User Interfaces (CUI) are becoming increasingly utilized in Health
applications due to their ability to engage patients and support clinical workflows. Yet recent …

Experiences of a speech-enabled conversational agent for the self-report of well-being among people living with affective disorders: an in-the-wild study

R Maharjan, K Doherty, DA Rohani… - ACM Transactions on …, 2022 - dl.acm.org
The growing commercial success of smart speaker devices following recent advancements
in speech recognition technology has surfaced new opportunities for collecting self-reported …