Best practices and methodologies to promote the digitization of public services citizen-driven: A systematic literature review
H Acco Tives Leão, ED Canedo - Information, 2018 - mdpi.com
Governments at all levels have a mandate to provide services, protect society, and make the
economy prosper. While this is a long-term goal, citizens are now expecting greater and …
economy prosper. While this is a long-term goal, citizens are now expecting greater and …
[PDF][PDF] Citizen's Perception of Public Services Digitization and Automation.
ED Canedo, HAT Leão, AJ Cerqueira - ICEIS (2), 2020 - scitepress.org
The Brazilian government, with the objective of promoting the transformation of its
government services into digital services, has published relevant Decrees in recent years …
government services into digital services, has published relevant Decrees in recent years …
[PDF][PDF] A governance framework facilitating a digital transformation of the public administration
M Chantillon - 2021 - lirias.kuleuven.be
As Savoldelli, Codagnone, and Misuraca (2014) argue, public administration actors around
the globe have attempted to reform their public administration by relying on public …
the globe have attempted to reform their public administration by relying on public …
Gobierno electrónico y gestión del hospital público de Tambobamba, Apurímac 2021
GR Mendoza Chacon - 2022 - repositorio.ucv.edu.pe
Este trabajo de investigación tubo por objetivo determinar cómo el gobierno electrónico se
asocia con la gestión del Hospital Público de Tambobamba, Apurímac 2021. La …
asocia con la gestión del Hospital Público de Tambobamba, Apurímac 2021. La …
Government institutions and their documents: an ontological approach
JA Pinto - 2020 - repositorio.ufmg.br
ABSTRACT E-Government studies are of growing importance in our times. Two factors
contribute to this: first, the need for better services to citizens and, second, the enormous …
contribute to this: first, the need for better services to citizens and, second, the enormous …
Digitização de serviços públicos: um modelo para administração pública federal
HAT Leão - 2019 - icts.unb.br
A digitização dos serviços ofertados aos cidadãos por parte do Governo Federal é hoje uma
realidade comum e parte integrante das estratégias de modernização adotadas no Brasil …
realidade comum e parte integrante das estratégias de modernização adotadas no Brasil …
Digitization of Government Services: Digitization Process Mapping
The search for improvement and standardization of the digitization of government services
has led governments around the world to focus on solutions that seek satisfaction …
has led governments around the world to focus on solutions that seek satisfaction …
Concluding Remarks: The Path for Solving E-Government in Developing Countries
L Alcaide Muñoz, MP Rodríguez Bolívar - International E-Government …, 2018 - Springer
This chapter provides a roadmap of the book, and seeks to offer a vision of the problem in
implementing e-government initiatives in developing countries. To achieve this aim, this …
implementing e-government initiatives in developing countries. To achieve this aim, this …
Concluding Remarks: The Path for Solving E-Government in Developing Countries
LA Muñoz, MPR Bolívar - International E-Government Development, 2017 - Springer
The content of this book highlights that the introduction of new technologies and the
implementation of e-government favour public sector services and improve the engagement …
implementation of e-government favour public sector services and improve the engagement …