[HTML][HTML] What makes a robot social? A review of social robots from science fiction to a home or hospital near you

A Henschel, G Laban, ES Cross - Current Robotics Reports, 2021 - Springer
Abstract Purpose of Review We provide an outlook on the definitions, laboratory research,
and applications of social robots, with an aim to understand what makes a robot social—in …

[HTML][HTML] Robots as intentional agents: using neuroscientific methods to make robots appear more social

E Wiese, G Metta, A Wykowska - Frontiers in psychology, 2017 - frontiersin.org
Robots are increasingly envisaged as our future cohabitants. However, while considerable
progress has been made in recent years in terms of their technological realization, the ability …

Multi-dimensional trust quantification by artificial agents through evidential fuzzy multi-criteria decision making

SW Lee, S Hussain, GF Issa, S Abbas, TM Ghazal… - IEEE …, 2021 - ieeexplore.ieee.org
Increasing man-machine trust has burgeoned during the last few decades. The growing
interest in trust-building has led to the study of the non-dichotomous nature of trust. Trust as …

[HTML][HTML] Social cognition in the age of human–robot interaction

A Henschel, R Hortensius, ES Cross - Trends in Neurosciences, 2020 - cell.com
Artificial intelligence advances have led to robots endowed with increasingly sophisticated
social abilities. These machines speak to our innate desire to perceive social cues in the …

Value of social robots in services: social cognition perspective

M Čaić, D Mahr… - Journal of Services …, 2019 - emerald.com
Purpose The technological revolution in the service sector is radically changing the ways in
which and with whom consumers co-create value. This conceptual paper considers social …

[HTML][HTML] Mind meets machine: Towards a cognitive science of human–machine interactions

ES Cross, R Ramsey - Trends in cognitive sciences, 2021 - cell.com
As robots advance from the pages and screens of science fiction into our homes, hospitals,
and schools, they are poised to take on increasingly social roles. Consequently, the need to …

Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic

M Li, D Yin, H Qiu, B Bai - Journal of Hospitality Marketing & …, 2022 - Taylor & Francis
Artificial intelligence (AI) contactless services thrived during the COVID-19 pandemic, while
their consequences remained unclear. Based on media equation theory and means-end …

Tracking anthropomorphizing behavior in human-robot interaction

K Fischer - ACM Transactions on Human-Robot Interaction (THRI), 2021 - dl.acm.org
Existing methodologies to describe anthropomorphism in human-robot interaction often rely
either on specific one-time responses to robot behavior, such as keeping the robot's secret …

From automata to animate beings: the scope and limits of attributing socialness to artificial agents

R Hortensius, ES Cross - Annals of the new York Academy of …, 2018 - Wiley Online Library
Understanding the mechanisms and consequences of attributing socialness to artificial
agents has important implications for how we can use technology to lead more productive …

What modulates the mirror neuron system during action observation?: Multiple factors involving the action, the actor, the observer, the relationship between actor and …

D Kemmerer - Progress in Neurobiology, 2021 - Elsevier
Seeing an agent perform an action typically triggers a motor simulation of that action in the
observer's Mirror Neuron System (MNS). Over the past few years, it has become increasingly …