Artificial Intelligence (AI) implementation in public administration is gaining momentum
heralded by the hope of smart public services that are personalised, lean, and efficient …

Artificial intelligence (AI) and algorithmic systems have been criticized for perpetuating bias,
unjust discrimination, and contributing to inequality. Artificial intelligence researchers have …

In light of the growing need to pay attention to general public opinions and sentiments
toward AI, this paper examines the levels of understandings amongst the Australian public …

Governments are rapidly digitalising public services to increase cost-effectiveness of the
public sector. This study examines older migrants' use of digital public health and social …

Mainstream coverage of artificial intelligence often appears to emphasise the technologies'
benefit and economic potential over its growing downsides. How does a technology poised …

Governments worldwide are digitizing their social welfare policies and services despite the
persistence of significant levels of digital exclusion. Although digitization may simplify …

This article investigates the media's construction of public perceptions of future human–
machine relationships related to artificial intelligence (AI) development and reflects on how …

The aim of this research is to survey the current state of research related to the utilization of
AI in public services as indexed by Scopus. VOSviewer is used in this research to assess …

In public and private sectors alike, decision-making is increasingly carried out through the
employment of 'algorithmic actors' and artificial intelligence. The apparent efficiency of these …

Technological developments have an enormous impact on social and economic life,
including the potential adoption of artificial intelligence in the public sector. This research …