In this article we focus attention on ethnography's place in CSCW by reflecting on how
ethnography in the context of CSCW has contributed to our understanding of the sociality …

This article focuses on our exploration of awareness issues through the design and long-
term deployment of two systems: the Hermes office door display system (which enabled staff …

In this paper we consider the development of 'digital records' to support ethnographic study
of interaction and collaboration in ubiquitous computing environments and articulate the …

As modern technologies continue to develop and evolve, the ability of users to interface with
new systems becomes a paramount concern. Research into new ways for humans to make …

Clinical practice guidelines and protocols are designed in order to fulfill the goals of EBM
and to achieve best practice in care and treatment. These idealized decision process …

This chapter reflects on some of the methodological aspects of the use of cultural probes (or
probes) and the extent to which they constitute a people-oriented method. The authors …

In this paper we argue that design in therapeutic domains (in a broad sense) depends on an
understanding of the background for the engagement of the various users involved. It is …

We investigated the collaboration of ten doctor-nurse pairs with a prototype digital telehealth
stethoscope. Doctors could see and hear the patient but could not touch them or the …

Advanced information systems have great potential for supporting clinicians in their patient-
centered work. In order to meet the specific information and communication needs of …

Talking to a computer is hard. Large vocabulary automatic speech recognition (ASR)
systems are difficult to use and yet they are used by many people in their daily work. This …