[HTML][HTML] Measuring empathic, person-centred communication in primary care nurses: validity and reliability of the Consultation and Relational Empathy (CARE) …

AP Bikker, B Fitzpatrick, D Murphy, SW Mercer - BMC Family Practice, 2015 - Springer
Background Empathic patient-centred care is central to high quality health encounters. The
Consultation and Relational Empathy (CARE) Measure is a patient-rated experience …

[HTML][HTML] What is a good doctor?

V Steiner-Hofbauer, B Schrank, A Holzinger - Wiener Medizinische …, 2018 - Springer
Changes in medical curricula have led to a shift of focus in medical education. The goal was
to implement a more practical approach to teaching and thereby create better doctors …

Doctor's attire influences perceived empathy in the patient–doctor relationship

H Chung, H Lee, DS Chang, HS Kim, H Lee… - Patient education and …, 2012 - Elsevier
OBJECTIVE: This study investigated whether doctors' attire influences the perception of
empathy in the patient–doctor relationship during a therapeutic encounter. METHODS: A …

Practitioner empathy, patient enablement and health outcomes: a prospective study of acupuncture patients

S Price, SW Mercer, H MacPherson - Patient education and counseling, 2006 - Elsevier
OBJECTIVE: To measure acupuncture patients' perceptions of practitioner empathy at the
initial consultation and its relationship with patient enablement, and prospectively reported …

Webside manner: a key to high-quality primary care telemedicine for all

KM McConnochie - Telemedicine and e-Health, 2019 - liebertpub.com
Abstract Evaluation of telemedicine, including videoconferencing, specifically focused on
primary care, has demonstrated quality as good as in-person care, reduced cost, elimination …

[HTML][HTML] Measuring perceived empathy in dialogue systems

S Concannon, M Tomalin - Ai & Society, 2023 - Springer
Abstract Dialogue systems, from Virtual Personal Assistants such as Siri, Cortana, and Alexa
to state-of-the-art systems such as BlenderBot3 and ChatGPT, are already widely available …

Multimorbidity and socioeconomic deprivation in primary care consultations

SW Mercer, Y Zhou, GM Humphris… - The Annals of Family …, 2018 - Annals Family Med
PURPOSE The influence of multimorbidity on the clinical encounter is poorly understood,
especially in areas of high socioeconomic deprivation where burdensome multimorbidity is …

Patient perception of physician empathy in stroke telemedicine

WP Cheshire, KM Barrett… - Journal of …, 2021 - journals.sagepub.com
Introduction We assessed patients' perceptions of physician empathy during telemedicine
consultations as compared to in-person consultations during clinical encounters for acute …

Development of a patient-reported measure of the interpersonal quality of family planning care

C Dehlendorf, JT Henderson, E Vittinghoff, J Steinauer… - Contraception, 2018 - Elsevier
Objective The objective was to describe the development and assess evidence of the
validity of a patient-reported scale measuring the interpersonal quality of contraceptive …

A pilot prospective study on the consultation and relational empathy, patient enablement, and health changes over 12 months in patients going to the Glasgow …

AP Bikker, SW Mercer, D Reilly - Journal of Alternative & …, 2005 - liebertpub.com
Objective: To relate prospectively initial consultation characteristics—length, empathy, and
patient enablement—with perceived health changes in patients going to the Glasgow …