Key concepts in artificial intelligence and technologies 4.0 in services
The emerging Industry 4.0 technologies that are impacting the global economy also
represent an extraordinary opportunity to increase customer value in the service sector …
represent an extraordinary opportunity to increase customer value in the service sector …
Navigating the spectrum of human-robot collaboration: Addressing robophobia-robophilia in the hospitality industry
D Jin - International Journal of Hospitality Management, 2024 - Elsevier
Analyzing human-robot collaboration, this study draws on insights from cognitive science
and psychology, with a particular focus on developing strategies for instructing robots and …
and psychology, with a particular focus on developing strategies for instructing robots and …
[HTML][HTML] Automated social presence in AI: Avoiding consumer psychological tensions to improve service value
Consumers are increasingly embracing robots and AI. This has led them to suffer
psychological tensions in their AI experiences (eg, data capture, classification, delegation …
psychological tensions in their AI experiences (eg, data capture, classification, delegation …
The inverted-U model of employee happiness: examining overdose happiness in context of personal characteristics, job-relationship dependency, benign stress, and …
S Kalfaoğlu - Frontiers in psychology, 2024 - frontiersin.org
In recent years, the management literature has begun to deal with individual and
organizational results after happiness rather than the pursuit of happiness in business life …
organizational results after happiness rather than the pursuit of happiness in business life …
Connecting artificial intelligence to value creation in services: mechanism and implications
M Kim - Service Business, 2023 - Springer
Artificial intelligence (AI) is transforming services by providing personalized solutions,
enhancing customer experience, and reducing operational costs. To tackle the challenges …
enhancing customer experience, and reducing operational costs. To tackle the challenges …
The synergy of human resource development (HRD) and artificial intelligence (AI) in today's workplace
K Khandelwal, AK Upadhyay… - Human Resource …, 2024 - Taylor & Francis
The systematic review paper examines the relationship between artificial intelligence and
human resource development in organisations. The study aims to understand AI's symbiotic …
human resource development in organisations. The study aims to understand AI's symbiotic …
Estimating the Impact of “Humanizing” AI Assistants
Y Xie, S Zhao, P Zhou, L Lu, C Liang… - International Journal of …, 2023 - Taylor & Francis
More and more product designers are adopting anthropomorphic design strategies to
facilitate the widespread use of AI assistants. However, existing studies show that the ideal …
facilitate the widespread use of AI assistants. However, existing studies show that the ideal …
Impact of AI on employee well-being and decision-making: Insights from OECD member countries
E Ahumada-Tello, RD Evans… - 2023 IEEE Global …, 2023 - ieeexplore.ieee.org
Artificial Intelligence (AI) is transforming both industrial workplaces and society. The aim of
this study is twofold:(1) to examine the dynamic interplay between AI adoption and the well …
this study is twofold:(1) to examine the dynamic interplay between AI adoption and the well …
Hospitality and Tourism Value Co-Creation in the Light of Artificial Intelligence
M Majeed - Future of Customer Engagement Through Marketing …, 2024 - igi-global.com
The hotel and tourism industry is undergoing significant changes due to the widespread
adoption of digital technologies that enable instant client communication and data gathering …
adoption of digital technologies that enable instant client communication and data gathering …
Impact of Modern Technologies and Artificial Intelligence Responsible Employees: Risks and Solutions
MS Alkhattali - African Journal of Advanced Pure and Applied …, 2024 - aaasjournals.com
Abstract The utilization of Modern Technology (MT) and Artificial Intelligence (AI)
revolutionized the administration and execution of jobs, giving employees greater autonomy …
revolutionized the administration and execution of jobs, giving employees greater autonomy …