The rapid growth of Internet-based applications, such as social media platforms and blogs,
has resulted in comments and reviews concerning day-to-day activities. Sentiment analysis …

This paper synthesises research on artificial intelligence (AI) in e-commerce and proposes
guidelines on how information systems (IS) research could contribute to this research …

Sentiment analysis (SA), also called Opinion Mining (OM) is the task of extracting and
analyzing people's opinions, sentiments, attitudes, perceptions, etc., toward different entities …

In the current age of the Fourth Industrial Revolution (4 IR or Industry 4.0), the digital world
has a wealth of data, such as Internet of Things (IoT) data, cybersecurity data, mobile data …

Sentiment analysis, one of the research hotspots in the natural language processing field,
has attracted the attention of researchers, and research papers on the field are increasingly …

Sentiment analysis has proven to be a valuable tool to gauge public opinion in different
disciplines. It has been successfully employed in financial market prediction, health issues …

Communication platforms are undergoing a transition from physical to digital spaces. The
Internet has radically changed the business scenario wherein people have become the …

With advanced digitalisation, we can observe a massive increase of user-generated content
on the web that provides opinions of people on different subjects. Sentiment analysis is the …

Social media is a powerful source of communication among people to share their sentiments
in the form of opinions and views about any topic or article, which results in an enormous …

Along with the Coronavirus pandemic, another crisis has manifested itself in the form of
mass fear and panic phenomena, fueled by incomplete and often inaccurate information …