[HTML][HTML] Future directions for chatbot research: an interdisciplinary research agenda

A Følstad, T Araujo, ELC Law, PB Brandtzaeg… - Computing, 2021 - Springer
Chatbots are increasingly becoming important gateways to digital services and information—
taken up within domains such as customer service, health, education, and work support …

Promptmaker: Prompt-based prototyping with large language models

E Jiang, K Olson, E Toh, A Molina… - CHI Conference on …, 2022 - dl.acm.org
Prototyping is notoriously difficult to do with machine learning (ML), but recent advances in
large language models may lower the barriers to people prototyping with ML, through the …

Investigating how practitioners use human-ai guidelines: A case study on the people+ ai guidebook

N Yildirim, M Pushkarna, N Goyal… - Proceedings of the …, 2023 - dl.acm.org
Artificial intelligence (AI) presents new challenges for the user experience (UX) of products
and services. Recently, practitioner-facing resources and design guidelines have become …

Designing creative AI partners with COFI: A framework for modeling interaction in human-AI co-creative systems

J Rezwana, ML Maher - ACM Transactions on Computer-Human …, 2023 - dl.acm.org
Human-AI co-creativity involves both humans and AI collaborating on a shared creative
product as partners. In a creative collaboration, interaction dynamics, such as turn-taking …

Designerly understanding: Information needs for model transparency to support design ideation for AI-powered user experience

QV Liao, H Subramonyam, J Wang… - Proceedings of the …, 2023 - dl.acm.org
Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for
AI-powered systems remains challenging. UX designers face hurdles understanding AI …

“The less I type, the better”: How AI Language Models can Enhance or Impede Communication for AAC Users

S Valencia, R Cave, K Kallarackal, K Seaver… - Proceedings of the …, 2023 - dl.acm.org
Users of augmentative and alternative communication (AAC) devices sometimes find it
difficult to communicate in real time with others due to the time it takes to compose …

Designing responsible ai: Adaptations of ux practice to meet responsible ai challenges

Q Wang, M Madaio, S Kane, S Kapania… - Proceedings of the …, 2023 - dl.acm.org
Technology companies continue to invest in efforts to incorporate responsibility in their
Artificial Intelligence (AI) advancements, while efforts to audit and regulate AI systems …

Charting the sociotechnical gap in explainable ai: A framework to address the gap in xai

U Ehsan, K Saha, M De Choudhury… - Proceedings of the ACM …, 2023 - dl.acm.org
Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the
sociotechnical gap-divide between the technical affordances and the social needs …

" Explorers of Unknown Planets" Practices and Politics of Artificial Intelligence in Visual Arts

B Caramiaux, S Fdili Alaoui - Proceedings of the ACM on Human …, 2022 - dl.acm.org
Alongside recent advances in artificial intelligence (AI), a new art practice has emerged in
recent years that borrows and transforms these advances in the production of artworks. The …

Beyond expertise and roles: A framework to characterize the stakeholders of interpretable machine learning and their needs

H Suresh, SR Gomez, KK Nam… - Proceedings of the 2021 …, 2021 - dl.acm.org
To ensure accountability and mitigate harm, it is critical that diverse stakeholders can
interrogate black-box automated systems and find information that is understandable …