The rapid growth of Internet-based applications, such as social media platforms and blogs,
has resulted in comments and reviews concerning day-to-day activities. Sentiment analysis …

Purpose This study aims to conduct a systematic review and critically analyze the sentiment
analysis literature in hospitality and tourism from methodological (data sets and analyzes) …

Ensemble learning techniques have achieved state-of-the-art performance in diverse
machine learning applications by combining the predictions from two or more base models …

The aim of the study is to examine the impact of online consumer reviews on purchasing
intention through product mental image. The primary sources represented by the instrument …

The paper investigates the attitudes of hoteliers towards the use of artificial intelligence in
the decision-making process in various departments within hotels. It evaluates the …

The sustainability of live commerce is closely dependent on the impulse buying behavior of
consumers because of its live characters compared to the traditional e-commerce mode …

In the contemporary era of digitization, prosperous enterprises exhibit a keen interest in the
feedback and perceptions of their customers regarding the products or services they …

Adversaries and anti-social elements have exploited the rapid proliferation of computing
technology and online social media in the form of novel security threats, such as fake …

Aspect-based sentiment analysis (ABSA) aims to mine multiple sentiment–target pairs
contained in a review sentence. The main challenge of this task is how to extract the …

In e-commerce, customer feedback has become an essential source of insight into a product
or service's user experience (UX). The study of UX helps to integrate customers' potential …