Purpose Short-term changes in consumers' shopping behaviour due to the Covid-19
pandemic have been studied, but not the long-term effects. This study fills this gap by …

Purpose The purpose of this paper is to identify the themes that emerged from retail supply
chain (RSC) literature during the coronavirus disease 2019 (COVID-19) pandemic that …

This paper aims to deepen the understanding of elderly consumers' grocery shopping
practices during Covid-19. Drawing on the shopping-as-practice approach within social …

Purpose This paper combines prospect theory (PT) and the technology acceptance model
(TAM) proposing that technology anxiety (TA), risk averseness (RA), concern and resistance …

The issue of the development of digitization and electronic trade is very challenging,
significant and complex. Bearing that in mind, this paper comparatively analyzes the position …

Purpose The pandemic impacted consumers' shopping processes, leading them to
approach the online channel for grocery shopping for the first time. The paper contributes to …

Purpose Consumers worldwide are increasingly ordering groceries from grocery delivery
platforms (GDPs). This study aimed to explore the role of brick-and-mortar (B&M) retailers …

During the autumn, winter and early spring of 2022/2023, Europe faced rapidly increasing
energy prices and threats of power cuts. The situation was consequently labelled an “energy …

The sudden demand spike for online grocery purchases during the Covid‐19 pandemic and
supply bottlenecks caused by disrupted global value chains put immense pressure on …

The digital transformation is rapidly changing in-store service settings. This paper explores
how frontline employees experience and cope with technology-related challenges. Based …