[HTML][HTML] Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for …

YK Dwivedi, N Kshetri, L Hughes, EL Slade… - International Journal of …, 2023 - Elsevier
Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

A framework for AI-powered service innovation capability: Review and agenda for future research

S Akter, MA Hossain, S Sajib, S Sultana, M Rahman… - Technovation, 2023 - Elsevier
Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

[HTML][HTML] Analyzing the potential benefits and use cases of ChatGPT as a tool for improving the efficiency and effectiveness of business operations

R Raj, A Singh, V Kumar, P Verma - BenchCouncil Transactions on …, 2023 - Elsevier
The study addresses the potential benefits for companies of adopting ChatGPT, a popular
chatbot built on a large-scale transformer-based language model known as a generative pre …

Towards adoption of generative AI in organizational settings

K Prasad Agrawal - Journal of Computer Information Systems, 2023 - Taylor & Francis
As an emerging technology, Generative Artificial Intelligence (AI) holds immense potential
for application across various levels of business and management. However, current studies …

“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and …

T Malik, Y Dwivedi, N Kshetri, L Hughes… - International Journal …, 2023 - cronfa.swan.ac.uk
Abstract ransformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

[HTML][HTML] Innovating by prompting: How to facilitate innovation in the age of generative AI

L Sundberg, J Holmström - Business Horizons, 2024 - Elsevier
This article focuses on how recent advances in artificial intelligence (AI), particularly
chatbots based on large language models (LLMs), such as ChatGPT, can be used for …

Big data management algorithms in artificial Internet of Things-based fintech

M Andronie, M Iatagan, C Uță, I Hurloiu… - Oeconomia …, 2023 - ceeol.com
Research background: Fintech companies should optimize banking sector performance in
assisting enterprise financing as a result of firm digitalization. Artificial IoT-based fintech …

Artificial intelligence capabilities, open innovation, and business performance–Empirical insights from multinational B2B companies

S Sahoo, S Kumar, N Donthu, AK Singh - Industrial Marketing Management, 2024 - Elsevier
In contrast to the operational nature of business-to-consumer (B2C) enterprises, business-to-
business (B2B) organizations emphasizes offering specialized products and services to their …

Artificial intelligence in service industries: customers' assessment of service production and resilient service operations

MM Mariani, M Borghi - International Journal of Production …, 2023 - Taylor & Francis
Artificial intelligence (AI) is increasingly embedded into service firms' operations. However,
production systems and operations management scholars have not yet examined if AI …

Drivers of generative artificial intelligence to fostering exploitative and exploratory innovation: A TOE framework

A wael AL-khatib - Technology in Society, 2023 - Elsevier
This research work aims to investigate the antecedents of generative artificial intelligence
(GEN-AI) adoption, and exploratory and exploitative innovation. A conceptual model based …