[HTML][HTML] AI anthropomorphism and its effect on users' self-congruence and self–AI integration: A theoretical framework and research agenda

A Alabed, A Javornik, D Gregory-Smith - Technological Forecasting and …, 2022 - Elsevier
This paper examines how users of anthropomorphised artificially intelligent (AI) agents,
which possess capabilities to mimic humanlike behaviour, relate psychologically to such …

A self‐regulatory model of resource scarcity

C Cannon, K Goldsmith, C Roux - Journal of Consumer …, 2019 - Wiley Online Library
Academics have shown a growing interest in the effects of resource scarcity—a discrepancy
between one's current resource levels and a higher, more desirable reference point …

Service robots rising: How humanoid robots influence service experiences and elicit compensatory consumer responses

M Mende, ML Scott, J Van Doorn… - Journal of …, 2019 - journals.sagepub.com
Interactions between consumers and humanoid service robots (HSRs; ie, robots with a
human-like morphology such as a face, arms, and legs) will soon be part of routine …

Proximal and distal post-COVID travel behavior

L Miao, J Im, X Fu, H Kim, YE Zhang - Annals of Tourism Research, 2021 - Elsevier
Using terror management theory as a theoretical base, and drawing upon pertinent tourism
studies, this conceptual paper represents one of the first attempts to systematically identify …

[HTML][HTML] How artificial intelligence will change the future of marketing

T Davenport, A Guha, D Grewal, T Bressgott - Journal of the Academy of …, 2020 - Springer
In the future, artificial intelligence (AI) is likely to substantially change both marketing
strategies and customer behaviors. Building from not only extant research but also extensive …

Compensatory travel post COVID-19: Cognitive and emotional effects of risk perception

EEK Kim, K Seo, Y Choi - Journal of Travel Research, 2022 - journals.sagepub.com
The COVID-19 pandemic has created an unprecedented and devastating impact on the
travel and tourism industry worldwide. To sustain tourism organizations in the post …

Revenge buying after the lockdown: Based on the SOR framework and TPB model

Y Liu, L Cai, F Ma, X Wang - Journal of Retailing and Consumer Services, 2023 - Elsevier
With the end of the pandemic and the lifting of the lockdown, the consumer market
experienced revenge buying. The purpose of this study is to investigate the causes of …

Social media envy: How experience sharing on social networking sites drives millennials' aspirational tourism consumption

H Liu, L Wu, X Li - Journal of travel research, 2019 - journals.sagepub.com
The sharing of travel experiences has become ubiquitous in today's era. This study focuses
on a pervasive trend among Millennial consumers: the experience of benign envy toward …

[HTML][HTML] Mobile apps use and WOM in the food delivery sector: the role of planned behavior, perceived security and customer lifestyle compatibility

D Belanche, M Flavián, A Pérez-Rueda - Sustainability, 2020 - mdpi.com
This research examines the phenomenon of food delivery services from the mobile app
user's perspective and how consumers' lifestyles are changing because of the convenience …

Augmented self-The effects of virtual face augmentation on consumers' self-concept

A Javornik, B Marder, M Pizzetti, L Warlop - Journal of Business research, 2021 - Elsevier
Augmented reality mirrors are popular marketing tools that allow virtual try-on of products,
such as makeup. We study how such sensory experiences affect consumer perception of the …