Quality 4.0 is an emerging concept that has been increasingly appreciated because of the
intensification of competition, continually changing customer requirements and …

Purpose Quality 4.0 refers to a modern quality management approach that uses Industry 4.0
technologies, integration and digitalisation. This research explores the current …

Purpose Quality 4.0 is being presented as the new stage of quality development. However,
its overlying concept and rationale are still hard to define. To better understand what …

Purpose This research aimed at developing the Quality 4.0 transition framework for
Tanzanian manufacturing industries. Design/methodology/approach The survey method …

Purpose–Quality 4.0 (Q4. 0) is nascent, but many organisations have started their journeys
on Q4. 0. This study seeks to investigate the real-time organisational benefits and …

Industry 4.0 (I4. 0) is a technological development in the manufacturing industry that has
revolutionized Total Quality Management (TQM) practices. There has been scant empirical …

Purpose This research provides the essential aspects of the transition from traditional quality
methods like total quality management, quality assurance and quality control to a new …

Purpose This paper aims to examine the moderating effect of Industry 4.0 (I4. 0)
technologies on the relationship between socio-technical (ST) practices and workers' health …

The main purpose of this study is to identify the Logistics 4.0 service quality (L4. 0SQ) criteria
and to investigate the effectiveness of emerging technologies as sustainability and value …

Purpose Total quality management is a valuable approach to continuously improve the
quality of organizations; however, scholars debate its applicability to services, which require …