This study focuses on oncology interviews with returning patients who have been diagnosed
with cancer, are undergoing various treatment regimens, and have been informed by …

The aim of this chapter is to explore empathy as an interactional (rather than internal
psychological) phenomenon across a range of settings, both mundane and institutional …

Patients with head and neck cancer report high unmet psychosocial needs as they undergo
lifesaving treatments that can significantly alter their appearance and cause functional …

An engaging introduction to the study of spoken interaction, this book provides a thorough
grounding in the theory and methodology of conversation analysis. It covers data collection …

Communication is an integral component in palliative care. A number of studies have used
conversation analysis (CA) to examine communication between healthcare professionals …

This review identifes the factors influencing the relationship between physicians and
patients that can lead to patients' dissatisfaction and medical complaints. Utilizing a systemic …

A common task in encounters with professionals is to identify a matter warranting
professional assistance. Co-producing a 'social workable'matter in social work encounters …

Inzwischen gilt es in den meisten, wenn nicht gar in allen medizinischen Subdisziplinen als
unbestrittene Tatsache, dass Gesprächsführung eine elementare Komponente der …

Most qualitative research in organisations is based on interviews. Interview studies can
illuminate the experience of the people studied. However, interviewees retelling and …

Background: The coronavirus disease 2019 (COVID-19) pandemic has changed how
healthcare professionals, patients, and relatives communicate with each other. Aim: We take …