The concept of Smart Cities has been introduced as a way to benefit from the digitization of
various ecosystems at a city level. To support this concept, future communication networks …

Abstract From 2011 onward, Digital Government Units (DGUs) have quickly emerged as a
preferred solution for tackling the over-cost and under-performing digital services and …

Context-aware Web services are emerging as a promising technology for the electronic
businesses in mobile and pervasive environments. Unfortunately, complex context-aware …

This article examines how social collaborative technologies have changed the nature and
scope of e-participation, showcasing several popular modes of engagement. It argues that …

E-Government: Information, Technology, and Transformation provides a comprehensive
overview of the wide domain of e-government, featuring contributions and perspectives from …

Progressing towards sustainable development raises important challenges to conducting
performance evaluations in governments because there are neither generally accepted …

Several Canadian and international scholars offer commentaries on the implications of the
COVID‐19 pandemic for governments and public service institutions, and fruitful directions …

Unfortunately, developing countries and less developed countries in general have not yet
entered the digital era. Most of them have not yet developed the back-office components that …

Since the emergence of electronic or digital government two decades ago, the delivery of
public services online has been a centrepiece in efforts to leverage the Internet and improve …

Many have argued that new electronic technologies have the potential to transform how
governments relate to users of public services. This article explores the limits of e …