Information and Communication Technology (ICT) tools are perfect for developing tourism.
Several countries are making an effort to become smart and sustainable tourist destinations …

The concept of Smart Tourism is rapidly developing alongside Smart Cities, with increasing
numbers of ICT solutions being applied for the convenience of travelers as well as for …

With the deepening application of information technology in the field of tourism, tourism
informatics as a new research field came into being. In this study, qualitative and quantitative …

Accelerated technological changes, market liberalization, and fluctuating customer demand
have increased competition among tourism firms. Their performance–and very survival …

The literature on online reviews tends to focus on initial consumer postings and reviews, but
supplementary online reviews posted by the same reviewer remain an unexplored area in …

Electronic services have modified the procedures of online communication, namely in terms
of available information which facilitates comparisons and transparency of markets …

Nowadays, tourism faces the technology progress challenge. Tourists are changing the way
they search for information and the way they buy tourism products and services. Therefore …

Environmental changes push hotels to seek additional and innovative channels to market
their products/services while maintaining a high occupancy rate and revenues with lower …

The use of social media is having an increasingly positive impact on tourism activities and
the information available on social networks. The aim of this study is to investigate the …

Tourists' expectations related to urban tourist destinations, which often derive from wider
concept of destinations' images, encompass a wide range of needs, desires and …