Reviews literature on the evaluation of consumer satisfaction with mental health treatment.
The methods of assessing consumer satisfaction, methodological issues in studies …

This article reviews the findings of studies examining consumer satisfaction with mental
health treatment. Typically, published studies find the vast majority of patients satisfied with …

There is an extensive literature on Goal Attainment Scaling (GAS), but the publications are
widely scattered and often inaccessible, covering several foreign countries and many …

In this exceptional new sixth edition, the author has retained the practical framework for
offering immediate problem-solving assistance to persons in crisis. Therefore, the goal of …

This study tested the psychometric properties of the Parent Satisfaction Scale (PSS), a new
scale measuring parents' satisfaction with their child's mental health services, primarily …

This article examines pragmatic choices which must be made in conducting consumer
satisfaction assessment of mental health treatment. It is argued that choices involving …

American Journal of Community Psychology, Vol. 7, No. 2, 1979 Goal Attainment and
Satisfaction Scores for CMHC Clients' Alan R. Fiester2 Community Mental Health Center of …

Goal attainment scaling (GAS) is an individually tailored way to measure treatment gains,
using a highly standardized procedure. An advantage of the method is that it takes into …

This paper describes the efforts made by one community mental health center to develop a
system of program evaluation for children's treatment services. The approach described has …

A principal-components factor analysis of the responses of 119 psychiatric inpatients to a 28-
item clients satisfaction questionnaire yielded two interpretable factors that accounted for …