Attitudes and tourists' sustainable behavior: An overview of the literature and discussion of some theoretical and methodological issues

P Passafaro - Journal of Travel Research, 2020 - journals.sagepub.com
The article reports an overview of studies that have investigated the role of attitudes in
understanding tourists' sustainable choices. The literature is discussed in the light of …

Too afraid to travel? Development of a pandemic (COVID-19) anxiety travel scale (PATS)

S Zenker, E Braun, S Gyimóthy - Tourism Management, 2021 - Elsevier
Pandemics are affecting tourism in many ways. Being a niche research field before, the
coronavirus (COVID-19) pandemic created a strong urgency to develop this topic. For …

Value co-creation and customer citizenship behavior

I Assiouras, G Skourtis, A Giannopoulos… - Annals of Tourism …, 2019 - Elsevier
Drawing on social exchange theory and the service-dominant logic framework this paper
explores the association between value co-creation and the willingness to engage in …

Revealing customers' satisfaction and preferences through online review analysis: The case of Canary Islands hotels

A Ahani, M Nilashi, E Yadegaridehkordi… - Journal of Retailing and …, 2019 - Elsevier
Travelers can enjoy a wide range of choices with the assistance of online review websites
such as TripAdvisor. Online reviews provided by customers are an important portion of …

Expanding theory of tourists' destination loyalty: The role of sensory impressions

X Lv, S McCabe - Tourism management, 2020 - Elsevier
What shapes tourist's attitudes towards destinations most, abstract destination image or
concrete sensory impressions? This exploratory research investigates the unique role …

[HTML][HTML] Travel-at-home: Paradoxical effects of a pandemic threat on domestic tourism

S Gyimóthy, E Braun, S Zenker - Tourism Management, 2022 - Elsevier
This study introduces the evolutionary concept of assortative sociality and explores how it
moderates pandemic anxiety effects on attitudes towards tourism and travel decisions …

Robots can't take my job: Antecedents and outcomes of Gen Z employees' service robot risk awareness

H Yu, C Shum, M Alcorn, J Sun, Z He - International Journal of …, 2022 - emerald.com
Purpose There has been a dramatic increase in the adoption of service robots in hotels,
potentially replacing the human workforce. Drawing on Social Amplification of Risk …

Competitive psychological climate as a double-edged sword: A moderated mediation model of organization-based self-esteem, jealousy, and organizational …

S Bani-Melhem, FM Shamsudin, R Abukhait… - Journal of Hospitality …, 2023 - Elsevier
Prior research is inconclusive on whether competitive climate affects employee performance
positively or negatively. The current study tests a moderated-mediation model of the effect of …

A study of mobile medical app user satisfaction incorporating theme analysis and review sentiment tendencies

Y Zhai, X Song, Y Chen, W Lu - International Journal of Environmental …, 2022 - mdpi.com
Mobile medicine plays a significant role in optimizing medical resource allocation, improving
medical efficiency, etc. Identifying and analyzing user concern elements from active online …

How do consumers select between hotels and Airbnb? A hierarchy of importance in accommodation choice

MA Mody, S Jung, T Dogru, C Suess - International Journal of …, 2023 - emerald.com
Purpose The purpose of this study is to examine the impact of key decision-making attributes
on consumers' choice of accommodation among and between hotels and Airbnb …