Brand hate: A literature review and future research agenda

R Aziz, Z Rahman - European Journal of Marketing, 2022 - emerald.com
Purpose A conceptual confusion has evolved in brand hate (BH) research mainly due to
multiple conceptualizations, models and constructs in the field. As such, there is an urgent …

Brand hate: A systematic literature review and future research agenda

A Yadav, S Chakrabarti - International Journal of Consumer …, 2022 - Wiley Online Library
With the upsurge in academia's interest in understanding the feeling of hatred toward brands
in recent years, there is a need to consolidate the relevant literature. Through this study, the …

Role of brand experience in shaping brand love

R Joshi, P Garg - International Journal of Consumer Studies, 2021 - Wiley Online Library
Consumer–brand relationships are witnessing a tremendous upheaval from the past few
years, with emotions becoming a predictor of a brand's fate. Brand love is a construct that …

The role of brand experience, brand resonance and brand trust in luxury consumption

R Husain, J Paul, B Koles - Journal of Retailing and Consumer Services, 2022 - Elsevier
Consumption of luxury brands has been rising significantly, particularly in emerging
economies. While some aspects of luxury consumption may be consistent across cultural …

How social capital builds online brand advocacy in luxury social media brand communities

A Wong - Journal of Retailing and Consumer Services, 2023 - Elsevier
The growth in luxury consumption has fuelled interest in understanding consumer
perceptions of luxury brands, particularly with the escalation of social media usage. This …

Brands are calling your AVATAR in Metaverse–A study to explore XR‐based gamification marketing activities & consumer‐based brand equity in virtual world

V Arya, R Sambyal, A Sharma… - Journal of Consumer …, 2024 - Wiley Online Library
Brands are moving towards the Metaverse (3D immersive virtual spaces), where the growth
of intangible products and nonfungible tokens (NFTs) are evolving into a new type of hybrid …

Greenwash and green purchase behavior: An environmentally sustainable perspective

I Hameed, Z Hyder, M Imran, K Shafiq - Environment, Development and …, 2021 - Springer
Consumers' interest is accelerating toward environmentally sustainable products, which are
commonly known as green products. Companies use greenwash to attract environmentally …

The effect of brand engagement and brand love upon overall brand equity and purchase intention: A moderated–mediated model

P Verma - Journal of Promotion Management, 2021 - Taylor & Francis
In their quest for retaining or enhancing their overall brand equity, firms engage with their
customers. This study investigates if brand engagement blossoms in brand love and the …

[HTML][HTML] How deep is your love? The brand love-loyalty matrix in consumer-brand relationships

J Robertson, E Botha, C Ferreira, L Pitt - Journal of Business Research, 2022 - Elsevier
Brand love is an often ignored, yet important dimension in consumer-brand relationships.
Especially consumer-brand relationships with masstige brands that are hedonic and …

[HTML][HTML] I love you, but you let me down! How hate and retaliation damage customer-brand relationship

F Jabeen, P Kaur, S Talwar, S Malodia… - … Forecasting and Social …, 2022 - Elsevier
The literature on the dark side of the customer-brand relationship is still evolving. Admittedly,
scholars have given it noteworthy attention in the recent past, yet gaps persist related to the …