Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda

L Gaur, A Afaq, G Singh, YK Dwivedi - International Journal of …, 2021 - emerald.com
Purpose The hospitality industry experienced an unanticipated challenge from the COVID-
19 pandemic. However, research in this area is scarce. Accordingly, this study aims to unfold …

A reflection of greenwashing practices in the hospitality industry: a scoping review

S Majeed, WG Kim - International Journal of Contemporary …, 2022 - emerald.com
Purpose This review aims to put forth a conceptual understanding of greenwashing. It also
identifies the antecedents and consequences of customer perceptions of greenwashing in …

Perceived social impacts of tourism and quality-of-life: A new conceptual model

H Ramkissoon - Journal of Sustainable Tourism, 2023 - Taylor & Francis
Residents' overall well-being and quality-of-life require a deeper understanding of their
perceived social impacts of tourism to determine appropriate management strategies to …

Support of residents for sustainable tourism development in nature-based destinations: Applying theories of social exchange and bottom-up spillover

S Han, H Ramkissoon, E You, MJ Kim - Journal of Outdoor Recreation and …, 2023 - Elsevier
This study examines how residents of nature-based tourism destinations become supportive
of sustainable tourism development based on an integrated theoretical framework that …

A content analysis for government's and hotels' response to COVID-19 pandemic in Egypt

IE Salem, Z Elkhwesky… - Tourism and Hospitality …, 2022 - journals.sagepub.com
Drawing on the Situational Crisis Communication theory (SCCT), this study recapitulates the
initiatives, practices, and responses of the Egyptian government and chain-managed five …

Tourism crisis management: Evidence from COVID-19

L Zhong, S Sun, R Law, X Li - Current Issues in Tourism, 2021 - Taylor & Francis
The tourism industry is an environmentally sensitive one. The recent outbreak of the
Coronavirus Disease 2019 (COVID-19) severely hit the global tourism industry …

[HTML][HTML] How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history

L Su, L Pan, Y Huang - Tourism Management, 2023 - Elsevier
Drawing on attribution theory and situational crisis communication theory, this study
investigates how destination crisis events impact tourist sympathy, anger, and intentions of …

Prosociality in times of separation and loss

H Ramkissoon - Current opinion in Psychology, 2022 - Elsevier
Humans are particularly drawn to social connections. Prosociality in times of loss and
separation requires intervention designs aimed at reinforcing social bonds to help those …

Recovery experience of wellness tourism and place attachment: insights from feelings-as-information theory

M He, B Liu, Y Li - International Journal of Contemporary Hospitality …, 2022 - emerald.com
Purpose This study, guided by the feelings-as-information theory, aims to explore the effect
of recovery experience of wellness tourism (REWT) on place attachment, alongside an …

COVID-19 adaptive interventions: Implications for wellbeing and quality-of-life

H Ramkissoon - Frontiers in Psychology, 2022 - frontiersin.org
Social bonds may assist in cultivating a more positive attitude to life through commonly
shared meanings about the COVID-19 pandemic. The key challenge, however, is how to …