Emotionally intelligent chatbots: a systematic literature review
Conversational technologies are transforming the landscape of human‐machine interaction.
Chatbots are increasingly being used in several domains to substitute human agents in …
Chatbots are increasingly being used in several domains to substitute human agents in …
A systematic literature review on text generation using deep neural network models
In recent years, significant progress has been made in text generation. The latest text
generation models are revolutionizing the domain by generating human-like text. It has …
generation models are revolutionizing the domain by generating human-like text. It has …
Misc: a mixed strategy-aware model integrating comet for emotional support conversation
Applying existing methods to emotional support conversation--which provides valuable
assistance to people who are in need--has two major limitations:(a) they generally employ a …
assistance to people who are in need--has two major limitations:(a) they generally employ a …
Building emotional support chatbots in the era of llms
The integration of emotional support into various conversational scenarios presents
profound societal benefits, such as social interactions, mental health counseling, and …
profound societal benefits, such as social interactions, mental health counseling, and …
ChaCha: Leveraging Large Language Models to Prompt Children to Share Their Emotions about Personal Events
Children typically learn to identify and express their emotions by sharing stories and feelings
with others, particularly family members. However, it is challenging for parents or siblings to …
with others, particularly family members. However, it is challenging for parents or siblings to …
Empathetic conversational systems: A review of current advances, gaps, and opportunities
AS Raamkumar, Y Yang - IEEE Transactions on Affective …, 2022 - ieeexplore.ieee.org
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving.
In recent years, a growing number of studies have recognized the benefits of empathy and …
In recent years, a growing number of studies have recognized the benefits of empathy and …
Bert-erc: Fine-tuning bert is enough for emotion recognition in conversation
Previous works on emotion recognition in conversation (ERC) follow a two-step paradigm,
which can be summarized as first producing context-independent features via fine-tuning …
which can be summarized as first producing context-independent features via fine-tuning …
Knowledge-enhanced mixed-initiative dialogue system for emotional support conversations
Unlike empathetic dialogues, the system in emotional support conversations (ESC) is
expected to not only convey empathy for comforting the help-seeker, but also proactively …
expected to not only convey empathy for comforting the help-seeker, but also proactively …
A Systematic survey on automated text generation tools and techniques: application, evaluation, and challenges
Automatic text generation is the generation of natural language text by machines. Enabling
machines to generate readable and coherent text is one of the most vital yet challenging …
machines to generate readable and coherent text is one of the most vital yet challenging …
Recent trends in deep learning based textual emotion cause extraction
X Su, Z Huang, Y Zhao, Y Chen… - … /ACM Transactions on …, 2023 - ieeexplore.ieee.org
Emotion Cause Extraction Field (ECEF) focuses on the cause that triggers an emotion in a
document. Traditional ECEF aims to extract the cause based on a given emotion while …
document. Traditional ECEF aims to extract the cause based on a given emotion while …