The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots

A Rapp, L Curti, A Boldi - International Journal of Human-Computer Studies, 2021 - Elsevier
Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

Machine behaviour

I Rahwan, M Cebrian, N Obradovich, J Bongard… - Nature, 2019 - nature.com
Abstract Machines powered by artificial intelligence increasingly mediate our social, cultural,
economic and political interactions. Understanding the behaviour of artificial intelligence …

[HTML][HTML] Social networking sites and addiction: Ten lessons learned

DJ Kuss, MD Griffiths - … journal of environmental research and public …, 2017 - mdpi.com
Online social networking sites (SNSs) have gained increasing popularity in the last decade,
with individuals engaging in SNSs to connect with others who share similar interests. The …

Disintermediating your friends: How online dating in the United States displaces other ways of meeting

MJ Rosenfeld, RJ Thomas… - Proceedings of the …, 2019 - National Acad Sciences
We present data from a nationally representative 2017 survey of American adults. For
heterosexual couples in the United States, meeting online has become the most popular …

Customer experience journeys: Loyalty loops versus involvement spirals

A Siebert, A Gopaldas, A Lindridge… - Journal of …, 2020 - journals.sagepub.com
Customer experience management research is increasingly concerned with the long-term
evolution of customer experience journeys across multiple service cycles. A dominant …

[HTML][HTML] Social media elements, ecologies, and effects

JB Bayer, P Triệu, NB Ellison - Annual review of psychology, 2020 - annualreviews.org
This review delineates core components of the social media ecosystem, specifying how
online platforms complicate established social psychological effects. We assess four pairs of …

Transactive goal dynamics.

GM Fitzsimons, EJ Finkel, MR Vandellen - Psychological review, 2015 - psycnet.apa.org
Transactive goal dynamics (TGD) theory conceptualizes 2 or more interdependent people
as 1 single self-regulating system. Six tenets describe the nature of goal interdependence …

Swiping me off my feet: Explicating relationship initiation on Tinder

LE LeFebvre - Journal of Social and Personal Relationships, 2018 - journals.sagepub.com
Tinder, a mobile dating application (app), facilitates the initiation of new, potentially romantic
relationships and promotes itself as a social discovery platform dominating the US with 1.4 …

[图书][B] The organized mind: Thinking straight in the age of information overload

DJ Levitin - 2014 - books.google.com
New York Times bestselling author and neuroscientist Daniel J. Levitin shifts his keen
insights from your brain on music to your brain in a sea of details. The information age is …

[图书][B] Before you know it: The unconscious reasons we do what we do

J Bargh - 2017 - books.google.com
Financial Times: One of the Best Books of 2017 Business Insider: One of the Best Science
Books of 2017 Dr. John Bargh, the world's leading expert on the unconscious mind, presents …