[HTML][HTML] Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda
Manufacturing firms are increasingly seeking to capture the potential of digitalization by
transforming towards digital servitization. Yet, most manufacturers struggle to realize the …
transforming towards digital servitization. Yet, most manufacturers struggle to realize the …
Digital servitization in manufacturing: A systematic literature review and research agenda
This paper addresses how servitization is facilitated by the adoption of digital technologies
and presents a review of the literature on this subject. The paper aims to characterise the …
and presents a review of the literature on this subject. The paper aims to characterise the …
A survey of smart product-service systems: Key aspects, challenges and future perspectives
The rapid development of information and communication technologies (ICT) has enabled
the prevailing digital transformation (ie digitalization), where physical products can be …
the prevailing digital transformation (ie digitalization), where physical products can be …
A systematic design approach for service innovation of smart product-service systems
Recent development and implementation of advanced information and communication
technologies (ICT)(eg Internet-of-Things (IoT), Cyber-Physical System (CPS)) has triggered …
technologies (ICT)(eg Internet-of-Things (IoT), Cyber-Physical System (CPS)) has triggered …
[HTML][HTML] Smart cities with big data: Reference models, challenges, and considerations
Cities worldwide are attempting to transform themselves into smart cities. Recent cases and
studies show that a key factor in this transformation is the use of urban big data from …
studies show that a key factor in this transformation is the use of urban big data from …
[HTML][HTML] From technological development to social advance: A review of Industry 4.0 through machine learning
Industry 4.0 has attracted considerable interest from firms, governments, and individuals as
the new concept of future computer, industrial, and social systems. However, the concept …
the new concept of future computer, industrial, and social systems. However, the concept …
Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges
The integration of products and services into a bundled product/service offering by
manufacturing organisations is seen as a global trend in today's competitive business …
manufacturing organisations is seen as a global trend in today's competitive business …
[HTML][HTML] From data to value: A nine-factor framework for data-based value creation in information-intensive services
Abstract Service is a key context for the application of IT, as IT digitizes information
interactions in service and facilitates value creation, thereby contributing to service …
interactions in service and facilitates value creation, thereby contributing to service …
Building dynamic service analytics capabilities for the digital marketplace
S Akter, S Motamarri, U Hani, R Shams… - Journal of Business …, 2020 - Elsevier
Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …
touchpoints. This progression into the digital realm is leading to an explosion of data, and …
Reshaping competitive advantages with analytics capabilities in service systems
Big data analytics capability can reshape competitive advantages for a service system.
However, little is known about how to develop and operationalize a service system analytics …
However, little is known about how to develop and operationalize a service system analytics …