[PDF][PDF] Trust and communication in a doctor-patient relationship: a literature review
P Ward - Arch Med, 2018 - researchgate.net
Background: The changing pattern in the doctor-patient relationship is becoming more of a
challenge for health care providers. For a healthy and effective doctorpatient relation, trust …
challenge for health care providers. For a healthy and effective doctorpatient relation, trust …
A systematic review of the validity and reliability of patient‐reported experience measures
C Bull, J Byrnes, R Hettiarachchi… - Health services …, 2019 - Wiley Online Library
Objectives To identify patient‐reported experience measures (PREM s), assess their validity
and reliability, and assess any bias in the study design of PREM validity and reliability …
and reliability, and assess any bias in the study design of PREM validity and reliability …
[HTML][HTML] Satisfacción del usuario externo con la atención en establecimientos del Ministerio de Salud de Perú y sus factores asociados
A Hernández-Vásquez… - Revista peruana de …, 2020 - SciELO Public Health
Objetivos. Estimar la satisfacción con la atención en salud recibida en los establecimientos
del Ministerio de Salud (MINSA) en el Perú y determinar sus factores asociados en adultos …
del Ministerio de Salud (MINSA) en el Perú y determinar sus factores asociados en adultos …
Achieving goal-concordant care: a conceptual model and approach to measuring serious illness communication and its impact
JJ Sanders, JR Curtis, JA Tulsky - Journal of palliative medicine, 2018 - liebertpub.com
Background: High-quality care for seriously ill patients aligns treatment with their goals and
values. Failure to achieve “goal-concordant” care is a medical error that can harm patients …
values. Failure to achieve “goal-concordant” care is a medical error that can harm patients …
[HTML][HTML] The uses of patient reported experience measures in health systems: a systematic narrative review
KJ Gilmore, I Corazza, L Coletta, S Allin - Health policy, 2023 - Elsevier
Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …
experience data, captured through Patient Reported Experience Measures (PREMs). Our …
Perceived discrimination in health care and mental health/substance abuse treatment among Blacks, Latinos, and Whites
VM Mays, AL Jones, A Delany-Brumsey, C Coles… - Medical care, 2017 - journals.lww.com
Background: Experiences of discrimination in health care settings may contribute to
disparities in mental health outcomes for blacks and Latinos. We investigate whether …
disparities in mental health outcomes for blacks and Latinos. We investigate whether …
A systematic review of research on empathy in health care
IM Nembhard, G David, I Ezzeddine… - Health services …, 2023 - Wiley Online Library
Objective To summarize the predictors and outcomes of empathy by health care personnel,
methods used to study their empathy, and the effectiveness of interventions targeting their …
methods used to study their empathy, and the effectiveness of interventions targeting their …
[HTML][HTML] Factors associated with patient satisfaction in outpatient department of Suva Sub-divisional Health Center, Fiji, 2018: a mixed method study
S Chandra, P Ward, M Mohammadnezhad - Frontiers in public health, 2019 - frontiersin.org
Background: With evolving health care industry toward patient centered orientation, inputs
from the patients' perspective is valuable. Improved patient satisfaction is associated with …
from the patients' perspective is valuable. Improved patient satisfaction is associated with …
[HTML][HTML] Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence
E Wong, F Mavondo, J Fisher - BMC health services research, 2020 - Springer
Background To review systematically the published literature relating to interventions
informed by patient feedback for improvement to quality of care in hospital settings. Methods …
informed by patient feedback for improvement to quality of care in hospital settings. Methods …
[HTML][HTML] Evidence of non-response bias in the Press-Ganey patient satisfaction survey
AR Tyser, AM Abtahi, M McFadden… - BMC health services …, 2016 - Springer
Background Measures of patient satisfaction have gained prominence in recent years as
changes to the American health care system have led to the incorporation of such metrics …
changes to the American health care system have led to the incorporation of such metrics …