The last decade of HCI research on children and voice-based conversational agents
Voice-based Conversational Agents (CAs) are increasingly being used by children. Through
a review of 38 research papers, this work maps trends, themes, and methods of empirical …
a review of 38 research papers, this work maps trends, themes, and methods of empirical …
Do you follow? a fully automated system for adaptive robot presenters
A Axelsson, G Skantze - Proceedings of the 2023 acm/ieee international …, 2023 - dl.acm.org
An interesting application for social robots is to act as a presenter, for example as a museum
guide. In this paper, we present a fully automated system architecture for building adaptive …
guide. In this paper, we present a fully automated system architecture for building adaptive …
Toward a design theory for virtual companionship
Due to significant technological advances in the field of artificial intelligence (AI), which are
driven by increased computing power, the ubiquitous availability of data, as well as new …
driven by increased computing power, the ubiquitous availability of data, as well as new …
Collaborating with a text-based chatbot: An exploration of real-world collaboration strategies enacted during human-chatbot interactions
A central problem for chatbots in the customer care domain revolves around how people
collaborate with the agent to achieve their own situated goals. The majority of the previous …
collaborate with the agent to achieve their own situated goals. The majority of the previous …
User perceptions of extraversion in chatbots after repeated use
Whilst imbuing robots and voice assistants with personality has been found to positively
impact user experience, little is known about user perceptions of personality in purely text …
impact user experience, little is known about user perceptions of personality in purely text …
Exploring how politeness impacts the user experience of chatbots for mental health support
Politeness is important in human–human interaction when asking people to engage in
sensitive conversations. If politeness manifests similarly in human–chatbot interaction, it may …
sensitive conversations. If politeness manifests similarly in human–chatbot interaction, it may …
How do people ascribe humanness to chatbots? An analysis of real-world human-agent interactions and a theoretical model of humanness
A central problem in text-based chatbot research revolves around humanness: not only
chatbots may reproduce fundamental aspects of being human, but also users may attribute …
chatbots may reproduce fundamental aspects of being human, but also users may attribute …
Effects of cross-cultural language differences on social cognition during human-agent interaction in cooperative game environments
A major challenge in human-robot interaction (HRI) is creating the “social fluidity” necessary
for humans to perceive the interaction as life-like. During verbal interactions, for instance, the …
for humans to perceive the interaction as life-like. During verbal interactions, for instance, the …
Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfaces
The increased popularity of CUIs has motivated HCI work around specific approaches to
research, design, and implementation, while also reflecting on these topics. However …
research, design, and implementation, while also reflecting on these topics. However …
Unifying recommender systems and conversational user interfaces
This paper considers unifying research on conversational user interfaces and recommender
systems. Studies on conversational user interfaces (CUIs) typically examine how …
systems. Studies on conversational user interfaces (CUIs) typically examine how …