Better outcomes through patient–Provider therapeutic connections? An exploratory study of proposed mediating variables

C Rathert, JN Mittler, TJ Vogus, YSH Lee - Social Science & Medicine, 2023 - Elsevier
Background Patient-provider therapeutic connections (TCs) have been theorized to
enhance patient outcomes as well as care provider job satisfaction and to reduce burnout …

Entrepreneurship and subjective vs objective institutional performance: A decade of US hospital data

SR Meek, MA Tietz - Research Policy, 2022 - Elsevier
Regional entrepreneurial activity can importantly affect the performance of local public
service institutions. Yet, the literature explaining these relationships suffers from five …

Identifying critical factors of sustainable healthcare institutions' indicators under Taiwan's national health insurance system

DS Chang, WS Wang, R Wang - Social Indicators Research, 2018 - Springer
Taiwan's healthcare institutions are increasingly being challenged under the various reforms
undertaken by the National Health Insurance System in recent years. Aims to sustainable …

Companion cocreation: improving health service encounters of the elderly

L Suarez-Alvarez, A Suarez-Vazquez… - Journal of Services …, 2021 - emerald.com
Purpose The increase of life expectancy leads to the elderly living with one or more chronic
illnesses. Communication between the elderly and the health-care professional is …

Customer perceived quality of life in provider value cocreation: The mediating role of customer value cocreation and the moderating role of customer emotions

S Islam, N Muhamad, M Rokonuzzaman… - Journal of Consumer …, 2024 - Wiley Online Library
This study aims to investigate the association between service provider value cocreation
(PVCC) and customer perceived quality of life (QOL) in a healthcare service context. This …

Patient satisfaction and acute psychiatric inpatient treatment

A Færden, B Bølgen, L Løvhaug… - Nordic journal of …, 2020 - Taylor & Francis
Background: Patient satisfaction (PS) with treatment is one of different outcome-and quality
measures used by health care providers worldwide to improve service. We report from a …

Value co-creation in high-involvement services: the animal healthcare sector

AZ Pyatt, GH Wright, KE Walley… - International Journal of …, 2017 - emerald.com
Purpose The purpose of this paper is to investigate the significance of value co-creation to
the UK animal healthcare sector from the perspective of the key industry stakeholders …

[HTML][HTML] Adaptation and validation of the instrument 'Children Care Quality at Hospital'for Portuguese

FM Loureiro, B Rodrigues Araújo, Z Borges Charepe - Aquichan, 2019 - scielo.org.co
Abstract LOUREIRO, Fernanda Manuela; RODRIGUES ARAUJO, Beatriz and BORGES
CHAREPE, Zaida. Adaptation and Validation of the Instrument 'Children Care Quality at …

[HTML][HTML] Am I seeing things through the eyes of patients? An exercise in bolstering patient attentiveness and empathy

JK Elrod, JL Fortenberry - BMC health services research, 2018 - Springer
Background Modern marketing thought heavily emphasizes the need for healthcare
providers to possess a customer orientation, placing patients at the focal point of attention …

ED triage process improvement: timely vital signs for less acute patients

SS Falconer, CM Karuppan, E Kiehne… - Journal of Emergency …, 2018 - Elsevier
Problem Vital signs can result in an upgrade of patients' Emergency Severity Index (ESI)
levels. It is therefore preferable to obtain vital signs early in the triage process, particularly for …