Purpose: Patient satisfaction regarding their hip replacement is often assumed to be directly
linked to functional outcomes. We led this study to answer 2 questions:(1) what is the level of …

Changes in client behaviour and expectations, and a dynamic business landscape, amplify
the already complex nature of veterinary and animal health service provision. Drawing on …

Abstract Service quality played an important role and it affected to the customer satisfaction.
Service quality has become a distinct and important aspect of the product and service …

The purpose of this chapter is to study how healthcare professionals conceive patients'
value co-creation activities and what kinds of organizational factors they perceive to support …

Purpose Although assessing the quality of health services offered in a least developed
country such as Yemen is very important, it is not yet given attention. As a result, Yemeni …

In recent decades, information technology in healthcare, such as Electronic Medical Record
(EMR) system, is potential to improve service quality and cost efficiency of the hospital. The …

Patient demand for a better quality of healthcare and services has increased as insurance
companies have decreased payments to hospitals. The purpose of this qualitative single …

To effectively shape healthcare outcomes and delivery, patient engagement has become
increasingly important. It also has a significant impact on customer satisfaction and service …

The coexistence of institutionalized evidence-based practice guidelines, professional
expertise of medical practitioners, and the patient centeredness approach form a triangle …

Objective The aim of the study was to evaluate patient satisfaction with, and perception of
their, osteopathy treatment. A secondary aim was to evaluate the measurement properties of …