Vulnerable consumer engagement: How corporate social media can facilitate the replenishment of depleted resources

J Fletcher-Brown, S Turnbull, G Viglia, T Chen… - International Journal of …, 2021 - Elsevier
Technology may facilitate health and wellbeing consumer engagement. When there is scant
public health provision and socio-cultural norms marginalize consumers stigmatized from …

Reducing inequalities through strengths-based co-creation: indigenous students' capabilities and transformative service mediator practices

J Davey, R Johns, J Blackwell - Journal of Services Marketing, 2023 - emerald.com
Purpose Service marketers are increasingly aware of inequalities triggered by service
systems and the need to prioritize practical strategies for reducing inequalities. A priority …

Customer self-determination in value co-creation

LV Shulga, JA Busser - Journal of Service Theory and Practice, 2021 - emerald.com
Purpose The purpose of this study is to deepen the understanding of consumers value
collaboration with a service provider, specifically, how consumer self-determination affects …

Conceptualising the (dis) abling marketplace through value creation and destruction

N Zainuddin, M Randle, R Gordon… - Journal of Marketing …, 2024 - Taylor & Francis
Drawing upon value theory, this study investigates both the enabling and disabling features
of marketplaces for consumers in the disability market. Analysis of longitudinal qualitative …

eHealth services and SDG3: Increasing the capacity of Care

J Wyllie, J Carlson, M Heinsch… - Australasian …, 2022 - journals.sagepub.com
The paper's research objective pertains to explicating the concept of value co-creation of
health and social outcomes in an eHealth digital ecosystem context that is critical in …

[HTML][HTML] A survey of breastfeeding attitudes and health locus of control in the nigerian population

A Adegbayi, A Scally, V Lesk… - Maternal and Child Health …, 2023 - Springer
Objectives Breastfeeding is important to infant health and survival in sub-Saharan Africa. To
promote breastfeeding effectively, understanding of psychological factors associated with …

Defining and explicating value re-creation to solve marketplace problems for consumers with vulnerabilities

N Zainuddin, J Robinson, J Algie… - Journal of Services …, 2021 - emerald.com
Purpose This paper aims to examine driving retirement and its impact on the well-being of
older citizens. The concepts of value creation and destruction are used to understand older …

Drivers and consequences of consumer alienation in the French retail banking sector

S Kaabachi, SB Mrad, AA Charfi, MR Kpossa… - Journal of Marketing …, 2024 - Springer
The value co-destruction process has been heavily studied in recent years. However, most
studies have focused on the value of co-destruction's emotional and behavioral …

Value creation and destruction in the marketisation of human services

M Randle, N Zainuddin - Journal of Services Marketing, 2022 - emerald.com
Purpose Governments are increasingly marketising human services in developed countries,
with the aim of giving individuals more choice and control over the support they receive …

Value co-creation and innovation performance: Insight knowledge from companies and customers in the Malaysian hotel industry

SK Taghizadeh, SA Rahman… - International …, 2022 - inderscienceonline.com
Based on the DART model, this research aims to assess the influence of value co-creation
(VCC) processes on hotels' innovation performance (IP) in terms of new service …