Vulnerable consumer engagement: How corporate social media can facilitate the replenishment of depleted resources
Technology may facilitate health and wellbeing consumer engagement. When there is scant
public health provision and socio-cultural norms marginalize consumers stigmatized from …
public health provision and socio-cultural norms marginalize consumers stigmatized from …
Reducing inequalities through strengths-based co-creation: indigenous students' capabilities and transformative service mediator practices
Purpose Service marketers are increasingly aware of inequalities triggered by service
systems and the need to prioritize practical strategies for reducing inequalities. A priority …
systems and the need to prioritize practical strategies for reducing inequalities. A priority …
Customer self-determination in value co-creation
LV Shulga, JA Busser - Journal of Service Theory and Practice, 2021 - emerald.com
Purpose The purpose of this study is to deepen the understanding of consumers value
collaboration with a service provider, specifically, how consumer self-determination affects …
collaboration with a service provider, specifically, how consumer self-determination affects …
Conceptualising the (dis) abling marketplace through value creation and destruction
Drawing upon value theory, this study investigates both the enabling and disabling features
of marketplaces for consumers in the disability market. Analysis of longitudinal qualitative …
of marketplaces for consumers in the disability market. Analysis of longitudinal qualitative …
eHealth services and SDG3: Increasing the capacity of Care
The paper's research objective pertains to explicating the concept of value co-creation of
health and social outcomes in an eHealth digital ecosystem context that is critical in …
health and social outcomes in an eHealth digital ecosystem context that is critical in …
[HTML][HTML] A survey of breastfeeding attitudes and health locus of control in the nigerian population
A Adegbayi, A Scally, V Lesk… - Maternal and Child Health …, 2023 - Springer
Objectives Breastfeeding is important to infant health and survival in sub-Saharan Africa. To
promote breastfeeding effectively, understanding of psychological factors associated with …
promote breastfeeding effectively, understanding of psychological factors associated with …
Defining and explicating value re-creation to solve marketplace problems for consumers with vulnerabilities
N Zainuddin, J Robinson, J Algie… - Journal of Services …, 2021 - emerald.com
Purpose This paper aims to examine driving retirement and its impact on the well-being of
older citizens. The concepts of value creation and destruction are used to understand older …
older citizens. The concepts of value creation and destruction are used to understand older …
Drivers and consequences of consumer alienation in the French retail banking sector
S Kaabachi, SB Mrad, AA Charfi, MR Kpossa… - Journal of Marketing …, 2024 - Springer
The value co-destruction process has been heavily studied in recent years. However, most
studies have focused on the value of co-destruction's emotional and behavioral …
studies have focused on the value of co-destruction's emotional and behavioral …
Value creation and destruction in the marketisation of human services
M Randle, N Zainuddin - Journal of Services Marketing, 2022 - emerald.com
Purpose Governments are increasingly marketising human services in developed countries,
with the aim of giving individuals more choice and control over the support they receive …
with the aim of giving individuals more choice and control over the support they receive …
Value co-creation and innovation performance: Insight knowledge from companies and customers in the Malaysian hotel industry
SK Taghizadeh, SA Rahman… - International …, 2022 - inderscienceonline.com
Based on the DART model, this research aims to assess the influence of value co-creation
(VCC) processes on hotels' innovation performance (IP) in terms of new service …
(VCC) processes on hotels' innovation performance (IP) in terms of new service …