Customer relationship management (CRM) is an innovative technology that seeks to
improve customer satisfaction, loyalty, and profitability by acquiring, developing, and …

Objective Physicians often describe the electronic health record (EHR) as a cumbersome
impediment to meaningful work, which has important implications for physician well-being …

Human factors systems approaches are critical for improving healthcare quality and patient
safety. The SEIPS (Systems Engineering Initiative for Patient Safety) model of work system …

Objective To assess whether physicians' reported electronic health record (EHR) use
provides clinical benefits and whether benefits depend on using an EHR meeting …

Objective Several countries are in the process of implementing an Electronic Health Record
(EHR), but limited physicians' acceptance of this technology presents a serious threat to its …

Current research suggests that the rate of adoption of health information technology (HIT) is
low, and that HIT may not have the touted beneficial effects on quality of care or costs. The …

In order to improve the quality and performance of healthcare services, healthcare
information technology is among the most important technology in healthcare supply chain …

OBJECTIVE: In the health informatics field, usability studies typically focus on evaluating a
single information system and involve a rather small group of end-users. However, little is …

Abstract Background Clinical Decision Support Systems (CDSSs) for Prescribing are one of
the innovations designed to improve physician practice performance and patient outcomes …

PURPOSE: Evidence-based medicine (EBM) supports physicians in their improvement of
clinical quality and enhances hospitals' improvement of patient safety. Many health care …