Determinasi Loyalitas Pelanggan: Analisis Keandalan, Fasilitas dan Kepuasan Pelanggan Kereta Api

D Darunanto, H Honny, S Subandi… - Jurnal Ekonomi …, 2024 - dinastirev.org
Determinasi loyalitas pelanggan: analisis keandalan, fasilitas dan kepuasan pelanggan
kereta api adalah artikel ilmiah literature review. Tujuan artikel ini membangun hipotesis …

Loyalitas dan Kepuasan Penumpang Kereta Api Argo Parahyangan

A Triono, M Hidayat, A Setyawati… - Jurnal Manajemen …, 2023 - journal.itltrisakti.ac.id
This research aims to measure service quality and timeliness which has an impact on
passenger loyalty and passenger satisfaction on the Argo Parahyangan train. Some …

The Effect of Service Quality and Store Image on Customer Loyalty Mediated by Perceived Value and Customer Satisfaction at Indomaret Stores in Kediri City

Z Muttaqien, T Widuri - Formosa Journal of Science …, 2023 - journal.formosapublisher.org
This study analyses the effect of service quality and store image on customer loyalty
mediated by perceived value and customer satisfaction. The data collection used …

Pengaruh Service Quality Terhadap Customer Saticfaction di PT Pos Indonesia KCP Leles

L Azzahra, IF Mi'raj - JIP (Jurnal Industri dan Perkotaan) - jip.ejournal.unri.ac.id
This study aims to explore the relationship between the service quality of PT. Pos Indonesia
KCP Leles and customer satisfaction levels. The purpose of this research is to identify the …